Jolen has provided a nice explanation… Jolen has provided a nice explanation and promised to send documentation on the code-signing solution.

My eSigner PIN not working My eSigner PIN not working. I started an online chat and it finds Crisanto, who helps me reset my account PIN and fix another issue in my account as well. It's not something easy and we had follow-up emails back and forth to have it finally figured out, and Crisanto is really helpful. It's now working as a charm.

Top! Top! Jolene was very helpful! Very nice - even for smaller customers :-)

Kervin was exceptional Kervin was exceptional. Answered all my questions -- and I had a lot of them. So was Carlo and also Crisanto back in January when I needed a credit.

Because of technical limitations by… Because of technical limitations by Microsoft we was forced to acquire eSigner even when other why USB token would be enough for our use case. Luckily JOLEN helped us to get deal which does not ruin our budget but generated new sales for SSL.com which I call as win-win situation. Thank you.