5 out of 5 for Mark I needed to scan multiple pages of a vendor site that had authentication issues. I was getting stuck and contacted the help feature and dealt with Mark. Mark went above and beyond to assist me, treated me like a human being, and provide me with all the information I required at every step of the way. I have not had that level of customer support in such a long time. Userway are lucky to have him as a support - we need more Marks in the world!

I've tried to unsubscribe from email… I've tried to unsubscribe from email blasts 4 times, with enough time between for the disconnect to happen. And yet today, again, I get another - this time seeking praise. Sorry. Zero stars.

Got worried when I learned about ADA compliance laws and knew my site needed work. Realized my site was not WCAG and ADA compliant and found Userway through Shopify. After reading reviews and watching the demo video I decided to install and give it a try. The install was seamless and I actually wondered if there was more I needed to do. I reached out to customer service via the chat option (8:00pm on a Sunday night) and someone answered within 1 minute! His name was James and he was super helpful, he checked my site, answered my questions and even helped with navigation when I couldn't find something. All in all I'm happy with my one year subscription purchase and feel much better knowing that my site is compliant with US law and all together it took about 15 mins!

Wonderful I like the widget and it’s feature. Excellent start for me at least to have a lot of accessibility functionality to be added to my website and it comes for free !!! So I will keep checking for sometime and I am planning to immediately go to pro level. Also the support is perfect (prompt and professional) … I tried everything before I purchase, and so far all is perfect.

Great customer service I reached out via chat to get information on licensing a few sites we host for one of our clients. Matheus was very friendly and quick to respond, addressing my questions and making sure I was put in touch with someone who could assist me further. We recommend Userway to all our clients!