Jumbo beta crash related diagnostics I have been a very loyal Jumbo beta tester for quite a while. I experienced instantaneous crashes last night on my iphone SE-2. The crashes continued despite my restarting my phone. It may have had something to do with my trying to activate 2FA with my LinkedIn account; but I couldn't be sure. I left an email to the Jumbo support team explaining my situation and asking for help. This morning, I received a very cogent and especially well-composed email from Isaac on their support team. It exactly spelled out the steps I ought to take to rectify the issues. I am most grateful for the excellent help. - Andrew A Roy

Very good customer service I am using Jumbo Privacy App for a few years already and am really satisfied with everything the app provides. I feel much safer, especially with regard to my social media profiles. However, the reason why I can recommend the app is the exellent customer service. Whenever I run into issues I write an email and can be sure to receive a helpful answer within minutes, no matter if is Monday morning or Sunday evening. Thank you!

Refreshingly Caring I have had several interactions with Jumbo Privacy since opening an account & I just felt I had to share how refreshingly caring & efficient I have found the team to be. Their responses are prompt, detailed and helpful. But the overarching feeling I get as one of their clients is of a team that has their clients' wellbeing at heart, and not their wallet. This is what the world needs right now: Businesses run as an offering to others, not to exploit others or resources for their own gain. Thank you TEAM JUMBO. You all rock! Keep doing all you can & continue to run your enterprise consciously :O) _/\_ in love & grace, Debbie

I have been using this app since day… I have been using this app since day one and I could honestly show there is no better. Whenever there is a possible improvement, they do it immediately. I thoroughly recommend this to anyone who is concerned about their privacy.

Submitted a bug report on Sunday Submitted a bug report on Sunday, not expecting a response until at least Monday. That evening Christina responded. She asked for a bug report and if I had done either of a couple of things that would create the issue. Turns out there is a piece of information that didn’t get included and it will be corrected in the next build. I was also given a workaround until the new build is released. Quick and positive response from a team that really cares about their users.