Submitted a bug report on Sunday Submitted a bug report on Sunday, not expecting a response until at least Monday. That evening Christina responded. She asked for a bug report and if I had done either of a couple of things that would create the issue. Turns out there is a piece of information that didn’t get included and it will be corrected in the next build. I was also given a workaround until the new build is released. Quick and positive response from a team that really cares about their users.

Jumbo Privacy - Stand Alone Service I have been using Jumbo Privacy for a few years now and watched them grow into something fantastic. They have always resolved any issues I had extremely quickly and professionally. Now using the ‘Family Protect’ feature, which I have been waiting for years to see - I am very excited on where they will take it next. FANTASTIC works team over the last few years - Congratulations

Very good customer service I am using Jumbo Privacy App for a few years already and am really satisfied with everything the app provides. I feel much safer, especially with regard to my social media profiles. However, the reason why I can recommend the app is the exellent customer service. Whenever I run into issues I write an email and can be sure to receive a helpful answer within minutes, no matter if is Monday morning or Sunday evening. Thank you!

Jumbo beta crash related diagnostics I have been a very loyal Jumbo beta tester for quite a while. I experienced instantaneous crashes last night on my iphone SE-2. The crashes continued despite my restarting my phone. It may have had something to do with my trying to activate 2FA with my LinkedIn account; but I couldn't be sure. I left an email to the Jumbo support team explaining my situation and asking for help. This morning, I received a very cogent and especially well-composed email from Isaac on their support team. It exactly spelled out the steps I ought to take to rectify the issues. I am most grateful for the excellent help. - Andrew A Roy

Great app and service! Does a lot, does it well, keeps your info private and an overall great app with matching user experience! I used it a couple of years ago for many months until I got rid of all my social media and no longer need it. If they offered things like "remove you from public people searches", even if it cost a couple hundred I'd pay!