Tammy Yonkers
CAAhhhhhhh. Jumbo!!! Jumbo is a security option that feels like a long earned sigh! They’re always immediately available to help with any questions I may have. I’ve been with Jumbo for a couple of years. They work to keep my information secure and I don’t need to concern myself with identity theft! I can not recommend them enough. You’ll be just a number at the big security companies… at Jumbo, your family!!!
Wayne V.
GBSubmitted a bug report on Sunday Submitted a bug report on Sunday, not expecting a response until at least Monday. That evening Christina responded. She asked for a bug report and if I had done either of a couple of things that would create the issue. Turns out there is a piece of information that didn’t get included and it will be corrected in the next build. I was also given a workaround until the new build is released. Quick and positive response from a team that really cares about their users.
Andrew Roy
GBJumbo beta crash related diagnostics I have been a very loyal Jumbo beta tester for quite a while. I experienced instantaneous crashes last night on my iphone SE-2. The crashes continued despite my restarting my phone. It may have had something to do with my trying to activate 2FA with my LinkedIn account; but I couldn't be sure. I left an email to the Jumbo support team explaining my situation and asking for help. This morning, I received a very cogent and especially well-composed email from Isaac on their support team. It exactly spelled out the steps I ought to take to rectify the issues. I am most grateful for the excellent help. - Andrew A Roy
ausmithesq
GBSuper fast response to billing issue. I had an issue with my subscription renewing when I had cancelled it. I worried because I know how this usually goes -- enjoy the next year of the subscription while we make sure it doesn't happen again. Nope: they got back to my email -- on a holiday weekend -- within 2 hours. They were ensuring that their cancellation system worked and immediately issued a refund. I don't know many places this good on something like this. I otherwise did enjoy the service while I had it.
Stefano Fissore
ITI've installed jumbo since almost day… I've installed jumbo since almost day one of its life. It's intuitive, highly effective. It blocks all Google, Amazon etc tracking in a matter of seconds. 2121 Atelier Inc has taken back privacy to everyone. Great job there, can stay without it