Super fast response to billing issue. I had an issue with my subscription renewing when I had cancelled it. I worried because I know how this usually goes -- enjoy the next year of the subscription while we make sure it doesn't happen again. Nope: they got back to my email -- on a holiday weekend -- within 2 hours. They were ensuring that their cancellation system worked and immediately issued a refund. I don't know many places this good on something like this. I otherwise did enjoy the service while I had it.

I really loved this app I really loved this app, but at this moment wasn't able to proceed with the yearly subscription, so the team worked through with me to ensure I was happy with the outcome to receive a refund within just a few days of going past the 7 day trial. I hope to return in the future. Thanks guys!

Refreshingly Caring I have had several interactions with Jumbo Privacy since opening an account & I just felt I had to share how refreshingly caring & efficient I have found the team to be. Their responses are prompt, detailed and helpful. But the overarching feeling I get as one of their clients is of a team that has their clients' wellbeing at heart, and not their wallet. This is what the world needs right now: Businesses run as an offering to others, not to exploit others or resources for their own gain. Thank you TEAM JUMBO. You all rock! Keep doing all you can & continue to run your enterprise consciously :O) _/\_ in love & grace, Debbie

Free, convenient protection One of the easier mobile apps to use to keep you safe from the dark web. I believe they have moved to a free model now, too. Even better!

Great App, Great support I tried the service with the free trial offer. I must say, the app works great and serve a really nice purpose. Unfortunatly the price was a little too heavy for me, so I didn't want to go for a full subscription yet. But, as I'm a bit lightheaded I forgot to cancel my free trial before expiration. The support team was really nice and understanding, agreeing to refund my subscription quickly. Great App, Great Team