Submitted a bug report on Sunday Submitted a bug report on Sunday, not expecting a response until at least Monday. That evening Christina responded. She asked for a bug report and if I had done either of a couple of things that would create the issue. Turns out there is a piece of information that didn’t get included and it will be corrected in the next build. I was also given a workaround until the new build is released. Quick and positive response from a team that really cares about their users.

Super fast response to billing issue. I had an issue with my subscription renewing when I had cancelled it. I worried because I know how this usually goes -- enjoy the next year of the subscription while we make sure it doesn't happen again. Nope: they got back to my email -- on a holiday weekend -- within 2 hours. They were ensuring that their cancellation system worked and immediately issued a refund. I don't know many places this good on something like this. I otherwise did enjoy the service while I had it.

Looks very promising in a competitive market. The product itself is visually appealing and at first glance is providing protection to users. The company also responded quickly to some feedback on just one error in their use of English.

I've installed jumbo since almost day… I've installed jumbo since almost day one of its life. It's intuitive, highly effective. It blocks all Google, Amazon etc tracking in a matter of seconds. 2121 Atelier Inc has taken back privacy to everyone. Great job there, can stay without it

Great app and service! Does a lot, does it well, keeps your info private and an overall great app with matching user experience! I used it a couple of years ago for many months until I got rid of all my social media and no longer need it. If they offered things like "remove you from public people searches", even if it cost a couple hundred I'd pay!