Customer support is stunning Customer support is stunning. Had a reply within only a couple hours. Said review was filled with information and steps I could clearly follow. Great advice and a lovely support team. Well done!

Cancellation issues I had issues with attempted charges of $99.99 of a subscription I thought I had cancelled, that occurred after the “seven day free trial” had ended. I expressed my concerns to the Jumbo support team, and within 24 hours I was given a friendly and honest response that instantly took away the stress, while also fully canceling my subscription for me. I was very pleased with the timely response and support given to me. Thanks!

Looks very promising in a competitive market. The product itself is visually appealing and at first glance is providing protection to users. The company also responded quickly to some feedback on just one error in their use of English.

Jumbo beta crash related diagnostics I have been a very loyal Jumbo beta tester for quite a while. I experienced instantaneous crashes last night on my iphone SE-2. The crashes continued despite my restarting my phone. It may have had something to do with my trying to activate 2FA with my LinkedIn account; but I couldn't be sure. I left an email to the Jumbo support team explaining my situation and asking for help. This morning, I received a very cogent and especially well-composed email from Isaac on their support team. It exactly spelled out the steps I ought to take to rectify the issues. I am most grateful for the excellent help. - Andrew A Roy

Free, convenient protection One of the easier mobile apps to use to keep you safe from the dark web. I believe they have moved to a free model now, too. Even better!