Super fast response to billing issue. I had an issue with my subscription renewing when I had cancelled it. I worried because I know how this usually goes -- enjoy the next year of the subscription while we make sure it doesn't happen again. Nope: they got back to my email -- on a holiday weekend -- within 2 hours. They were ensuring that their cancellation system worked and immediately issued a refund. I don't know many places this good on something like this. I otherwise did enjoy the service while I had it.

The best app for protecting your privacy The best app for protecting your privacy ever. PRO version definitely worth the price, it offers many extra features. It protects your social sites, blocks trackers via VPN, and helps you archive your old posts. Huge fan of your app over 1 year now.

Issac & Christina are Amazing Issac and Christina were both quick in responding and reassuring. Issac explained the silver level that is randomly awarded, when I worried about subscription fees. I was very greatful. Christina, unfortunately, had a tougher problem to crack: I deleted a couple of something (?) and Jumbo couldn’t fix Facebook and Messenger: NOT HER FAULT! I deleted and re-installed Jumbo (Here’s hoping I didn’t make matters worse! 😔) Kale, Edmonton, Alberta 🇨🇦

Cancellation issues I had issues with attempted charges of $99.99 of a subscription I thought I had cancelled, that occurred after the “seven day free trial” had ended. I expressed my concerns to the Jumbo support team, and within 24 hours I was given a friendly and honest response that instantly took away the stress, while also fully canceling my subscription for me. I was very pleased with the timely response and support given to me. Thanks!

Looks very promising in a competitive market. The product itself is visually appealing and at first glance is providing protection to users. The company also responded quickly to some feedback on just one error in their use of English.