Cancellation issues I had issues with attempted charges of $99.99 of a subscription I thought I had cancelled, that occurred after the “seven day free trial” had ended. I expressed my concerns to the Jumbo support team, and within 24 hours I was given a friendly and honest response that instantly took away the stress, while also fully canceling my subscription for me. I was very pleased with the timely response and support given to me. Thanks!

I really loved this app I really loved this app, but at this moment wasn't able to proceed with the yearly subscription, so the team worked through with me to ensure I was happy with the outcome to receive a refund within just a few days of going past the 7 day trial. I hope to return in the future. Thanks guys!

Issac & Christina are Amazing Issac and Christina were both quick in responding and reassuring. Issac explained the silver level that is randomly awarded, when I worried about subscription fees. I was very greatful. Christina, unfortunately, had a tougher problem to crack: I deleted a couple of something (?) and Jumbo couldn’t fix Facebook and Messenger: NOT HER FAULT! I deleted and re-installed Jumbo (Here’s hoping I didn’t make matters worse! 😔) Kale, Edmonton, Alberta 🇨🇦

Jumbo always provides customer service… Jumbo always provides customer service above and beyond. They actually read input and noted from customers and respond appropriately. So happy with the protection for my cell phone as well! top notch company!

Ahhhhhhh. Jumbo!!! Jumbo is a security option that feels like a long earned sigh! They’re always immediately available to help with any questions I may have. I’ve been with Jumbo for a couple of years. They work to keep my information secure and I don’t need to concern myself with identity theft! I can not recommend them enough. You’ll be just a number at the big security companies… at Jumbo, your family!!!