I called customer service seeking help… I called customer service seeking help with unsuccessfully sent faxes. I had the pleasure of speaking with Argyro, who was extremely patient and helpful. Although we got disconnect while waiting to receive confirmation of success from a test fax, she was able to follow up with me via email. It was the simple error of not inputting the country code with the fax number. We even joked saying, "Wouldn't this be funny if I'm just missing the digit 'one' in front for the fax number?" I appreciate the follow up. Thank you for great customer service!

received great customer support ! received great customer support ! that's so very important !!!

Great experience! Patrice was extremely helpful and patient with my questions. He took the time to make sure all of my questions were answered and was very positive. I would feel comfortable calling again knowing I would get someone that professional.

Awful Awful. I've been using eFax for nearly 10 years. Their site is dated and clunky, but functional. I have never had a problem until this year (hence the 2 stars). This year, I switched to eFax Corporate. It took 45 days to port over my number. They then charged me twice for the month they ported my number over (an admitted error on their part), plus an account activation fee I was told would be waives. They conveniently forgot to credit me with the balance remaining from my eFax account, as I had paid annually. I have now spent 3 months and precious hours of time trying to sort out my first bill - which should have been a credit of $40, but was instead $105, deducted automatically. I've received a lot of lip service, but nothing has been accomplished.

Patrice was wonderful Patrice was wonderful. He was extremely patient and helped me to send important faxes that are critical to my business. Thank you so much. EFax Corporate is a fantastic solution to your business faxing needs.