Patrice was VERY knowledgeable and… Patrice is VERY knowledgeable and patient as he navigated me thru login issues and making account changes. He Rocks!

Talking to someone can still be very rewarding After receiving a prompt answer by email, I replied making further questions but also suggesting a call to make the alignment faster and easier. Attendant Patrice called me right away and was very patient, polite and effective to explain everything I needed to know. I wish I could always find someone like Patrice in other support partners. Great work!!

received great customer support ! received great customer support ! that's so very important !!!

Professional courteous service At the help desk, Marijana was very professional, solved my issue and patiently answered my questions.

Awful Awful. I've been using eFax for nearly 10 years. Their site is dated and clunky, but functional. I have never had a problem until this year (hence the 2 stars). This year, I switched to eFax Corporate. It took 45 days to port over my number. They then charged me twice for the month they ported my number over (an admitted error on their part), plus an account activation fee I was told would be waives. They conveniently forgot to credit me with the balance remaining from my eFax account, as I had paid annually. I have now spent 3 months and precious hours of time trying to sort out my first bill - which should have been a credit of $40, but was instead $105, deducted automatically. I've received a lot of lip service, but nothing has been accomplished.