Rich
GBWebHostingPad excels at providing top-notch products and excellent customer service WebHostingPad, I can't say enough great things about this company! I've been a customer for almost 14 years now and no matter what questions I have asked, their support team is always readily available and promptly reply back with a solution. Tech Support is second to none! It's one of the many reasons i continue to renew my services with them. I've recommended WebHostingPad to many clients over the years and they too have had great experiences with WebHostingPad.
Eldon Li
TWI had a bandwidth spike causing website… I had a bandwidth spike problem causing website and FTP suspensions and called for help in very late night. The support staff responded immediately and helped me set up Cloudflare.com account to monitor future website downloads traffic. We walked through the process step by step until the problems were finally resolved at 2:47AM. Now my website and FTP are working smoothly. Many thanks to Webhostingpad’s support staff! 👍👍👍
Freddy
CAQuick and professional support at a competitive price. Highly recommended! I've been with WebHostingPad for over 15 years! I initially signed up because of their unbeatable signup offer. Very long ago, support was good, but a little slow; I figured "you get what you pay for" and, since my hosting was for personal use, it wasn't a big deal. However, over the past 5-10 years (perhaps more), they've upped their game. Besides adding online chat, response times for support (billing and tech support) has been very quick, helpful and professional. And pricing, though not in the same ballpark as the signup deals (which is standard practice in the industry, so I can't hold it against WHP), remains very competitive. I've had to downgrade my plan/server, this year, due to my changing needs. Once again, the level of support and professionalism has been exemplary, and the data migration was completed quickly and without a hiccup. I can comfortably recommend WebHostingPad to anyone. They're a real pleasure to deal with.
Binson Mathew
INPlease beware of the company policy… Please beware of the company policy now, when you are sign up customer they will serve you good. When i renewed the server after 3 years they now are saying i have node issue, The servers got hacked many times but i didnt complain as i am aware that it is a shared server and this is going to happen. But to upsell now they are fooling us and asking to buy more space and nodes
Adis Dzinic
GBWebhostingpad's help and support team… Webhostingpad's help and support team is unmatched. Their support help is very quick and best of all you are communicating with a real person on the other end. My issue got resolved within minutes. I truly appreciate the help I got from John T - staff operator.