Eldon Li
TWI had a bandwidth spike causing website… I had a bandwidth spike problem causing website and FTP suspensions and called for help in very late night. The support staff responded immediately and helped me set up Cloudflare.com account to monitor future website downloads traffic. We walked through the process step by step until the problems were finally resolved at 2:47AM. Now my website and FTP are working smoothly. Many thanks to Webhostingpad’s support staff! 👍👍👍
David Nofziger
GBVery pleased with the service provided by WebHosingPad I have used WebHostingPad for many years. Every time I have called with an issue they have helped me with top professionalism and I have been very pleased with their service and technical support.
Freddy
CAQuick and professional support at a competitive price. Highly recommended! I've been with WebHostingPad for over 15 years! I initially signed up because of their unbeatable signup offer. Very long ago, support was good, but a little slow; I figured "you get what you pay for" and, since my hosting was for personal use, it wasn't a big deal. However, over the past 5-10 years (perhaps more), they've upped their game. Besides adding online chat, response times for support (billing and tech support) has been very quick, helpful and professional. And pricing, though not in the same ballpark as the signup deals (which is standard practice in the industry, so I can't hold it against WHP), remains very competitive. I've had to downgrade my plan/server, this year, due to my changing needs. Once again, the level of support and professionalism has been exemplary, and the data migration was completed quickly and without a hiccup. I can comfortably recommend WebHostingPad to anyone. They're a real pleasure to deal with.
Rabbi Shlomo Nachman
GBI've hosted two of my three web domains… I've hosted two of my three web domains with Webhosting Pad for years. After major issues with the third, with another company, I am also moving it to Web Hosting Pad. Their people are amazing. They are willing to go above and beyond to help. They are always clear, patient, and available to help. Plus, their prices are lower than most. I recommend them highly and without reservation.
Laurie D Scarr
GBExceptiona Service As a testament to the exceptional service provided by the technical staff, I'd like to share my recent experience with uploading my website to a new hosting package. Facing difficulties, I reached out to the technical team for guidance and assistance, and I was truly impressed by their professionalism and expertise. First and foremost, the responsiveness of the technical staff was remarkable. Upon reaching out for assistance, they promptly addressed my concerns, demonstrating a genuine commitment to resolving my issues efficiently. Their timely responses alleviated any concerns I had about the process, putting my mind at ease. Moreover, the depth of knowledge exhibited by the technical team was evident throughout our interactions. They provided clear and concise guidance, walking me through each step of the process with patience and clarity. Their expertise instilled confidence in me, knowing that I was in capable hands. What truly sets the technical department apart is its dedication to customer satisfaction. Not only did they resolve my immediate concerns, but they also went above and beyond to ensure that my website was functioning optimally on the new hosting package. Their attention to detail and willingness to assist every step of the way truly exemplifies their commitment to excellence. Thanks to the outstanding support provided by the technical staff, my problems have been swiftly resolved, and my website is now operating seamlessly. I cannot express enough gratitude for their exceptional service and commendable professionalism. Without a doubt, the technical department sets a benchmark for exemplary customer support, and I wholeheartedly recommend their services to anyone in need of technical assistance.