Eldon Li
TWI had a bandwidth spike causing website… I had a bandwidth spike problem causing website and FTP suspensions and called for help in very late night. The support staff responded immediately and helped me set up Cloudflare.com account to monitor future website downloads traffic. We walked through the process step by step until the problems were finally resolved at 2:47AM. Now my website and FTP are working smoothly. Many thanks to Webhostingpad’s support staff! 👍👍👍
Trevor Thompson
GBGreat reliability and support I have been with these people for nearly ten years now and the service is always first class. Tonight I emailed their technical support with a problem and it was solved within a few minutes.
Laurie D Scarr
GBExceptiona Service As a testament to the exceptional service provided by the technical staff, I'd like to share my recent experience with uploading my website to a new hosting package. Facing difficulties, I reached out to the technical team for guidance and assistance, and I was truly impressed by their professionalism and expertise. First and foremost, the responsiveness of the technical staff was remarkable. Upon reaching out for assistance, they promptly addressed my concerns, demonstrating a genuine commitment to resolving my issues efficiently. Their timely responses alleviated any concerns I had about the process, putting my mind at ease. Moreover, the depth of knowledge exhibited by the technical team was evident throughout our interactions. They provided clear and concise guidance, walking me through each step of the process with patience and clarity. Their expertise instilled confidence in me, knowing that I was in capable hands. What truly sets the technical department apart is its dedication to customer satisfaction. Not only did they resolve my immediate concerns, but they also went above and beyond to ensure that my website was functioning optimally on the new hosting package. Their attention to detail and willingness to assist every step of the way truly exemplifies their commitment to excellence. Thanks to the outstanding support provided by the technical staff, my problems have been swiftly resolved, and my website is now operating seamlessly. I cannot express enough gratitude for their exceptional service and commendable professionalism. Without a doubt, the technical department sets a benchmark for exemplary customer support, and I wholeheartedly recommend their services to anyone in need of technical assistance.
Charles L
CAAmazing support staff Amazing support staff. Again today, they've responded to my email and fixed my problem within 30 minutes, even if it was late in the evening. I have been using WebHostingPad for about 10 years and still very happy with their service. Just renewed my hosting plan for another 5 years!
Pat Peach - Cowichan Bee Suppl
CAWebhostingpad is great Webhostingpad is great. They response within minutes. I get an auto response first and then usually within 10 minutes or less I get a person response and they fix my problems ASAP. I highly recommend them for great customer service.