Great CS My company email was down and we cannot receive or send to outside the network. We called up and got immediate help. Even though the problem wasn't on their side, we received clear instructions of what to do and tell our hosting provider to get it fixed.

Problems solved! We recently had a question on our invoice and called about it. It was a little difficult and the person who took our call was friendly and went to a lot of work trying to find the answer. She eventually found the problem and it was rectified. We were very happy with the outcome and clarification provided. We also like the fact that the service is considerably less than our other phone service provider.

Serious issues need to be taken seriously For so many years I was satified with Intermedia exchange service and recently was adding 365. After the recent experience of FRAUD which Intermedia did not take seriously and did not follow up on. I will be cancelling my 365 service and may move my exchange mail as well.

Absolutely horrible Absolutely horrible! They do not rate the one star I was forced to give. I was lied to once the sales person's lips started moving. My phones did not work for nearly two months and I had to do work arounds to make and receive calls. No one knew how to fix the issues I was having even after being escalated to their Extreme Cases Team. After all the issues stemming from their system and tech incompetence they changed me over two hundred dollars in rebate fees. I was told I had to return the equipment, but after asking customer service six times for the information so I could return the equipment, I gave up. Buyer beware! Forked tonged sales, spiderweb of transfers, and empty tunnels or false hope.

Mangal D was very helpful I was assisted by Mangal D at Intermedia. He was very helpful and with his assistance we were able to activate the token for the MFA rollout for my Outlook access. He explained everything clearly as we went along and answered all my questions. The process went very smoothly and efficiently.