Problems solved! We recently had a question on our invoice and called about it. It was a little difficult and the person who took our call was friendly and went to a lot of work trying to find the answer. She eventually found the problem and it was rectified. We were very happy with the outcome and clarification provided. We also like the fact that the service is considerably less than our other phone service provider.

Serious issues need to be taken seriously For so many years I was satified with Intermedia exchange service and recently was adding 365. After the recent experience of FRAUD which Intermedia did not take seriously and did not follow up on. I will be cancelling my 365 service and may move my exchange mail as well.

We recently moved offices and changed… We recently moved offices and changed over to a VoIP system. The team at Intermedia made the transition flawless and have answered all our questions and been beyond helpful. The process has been a breeze, from the initial phone call with Zachary to working with Jonathon for onboarding. We are extremely satisfied and would recommend Intermedia to anyone!

Super Easy, Super Fast and Super Fun to work with. In the last four years, I've used two other providers. Both are more expensive and not as robust and workable it turns out. Customer service was also adequate but, compared to Intermedia, robotic and near worthless. Seriously impressed with the service and how I'm taken care of.

Excellent Tech support at Intermedia I had a problem preventing me from sending email on an account recently hosted by Intermedia from the IOS phone. After a frustrating hour trying to reenter the credentials, I tried to log in to Hostpilot Admin only to find that because we changed passwords on the corp. email address I got locked out. Then I called Joel again because he did such a excellent job previously. He patiently walked me through credential settings on IOS and made changes until we got things working. It was a corrupt profile. I would have never found the issue on my own and he saved me hours of frustration. Again. This is tech support at its finest. In addition, he explained the Office 365 licensing through Intermedia which encouraged me to talk to sales about using Intermedia licensing.