Easy cancellation We had to cancel our service due to a death in the family. I requested and got callback within a few minutes. The person that helped me had good information knew what to do and handled everything, No problems at all. We hated canceling the service because it had been excellent but due to changing family situation we didn't need it anymore

Intermedia is superb Intermedia is superb! In the many years I have been with them, service has never gone down. Support always solves my problems, quick to answer the call. Smart, articulate reps. Open issues followed up until completed.

The Angels of Tech Support There is not any company, hands down, I've experienced that provides better customer care than Intermedia. I never feel like my lack of tech ability to solve my problems is ever looked down upon - they have the patience of saints to see anything I bring to them through. This is why I've been with them for 20 years and will never change. I'm a micro-small customer and they treat me like I'm a million-dollar customer.

Switched from Nextiva Since switching from Nextiva to Intermedia, I have a lower bill, better technical support, more control over our office's devices, and a much easier-to-use dashboard. Plus the live call onboarding to help me set up the PBX was much appreciated. I'm glad I found this company.

Intermedia has the Best Tech Support!! Anyone not using Intermedia for housing your E-mail and leasing Microsoft Office 365 from is doing themselves a disservice! Intermedia has the best 24/7 tech support 365 days a year! We have been using them for our law firm for many, many years and can't be happier! Robert Tucker