Excellent Tech support at Intermedia I had a problem preventing me from sending email on an account recently hosted by Intermedia from the IOS phone. After a frustrating hour trying to reenter the credentials, I tried to log in to Hostpilot Admin only to find that because we changed passwords on the corp. email address I got locked out. Then I called Joel again because he did such a excellent job previously. He patiently walked me through credential settings on IOS and made changes until we got things working. It was a corrupt profile. I would have never found the issue on my own and he saved me hours of frustration. Again. This is tech support at its finest. In addition, he explained the Office 365 licensing through Intermedia which encouraged me to talk to sales about using Intermedia licensing.

Switched from Nextiva Since switching from Nextiva to Intermedia, I have a lower bill, better technical support, more control over our office's devices, and a much easier-to-use dashboard. Plus the live call onboarding to help me set up the PBX was much appreciated. I'm glad I found this company.

Intermedia has a great team of… Intermedia has a great team of professionals. From the sales team through to the onboarding process, the experience was very positive. They are very professional, courteous, and knowledgeable. And they come up with very creative solutions. Will give 10 stars if I could

Great CS My company email was down and we cannot receive or send to outside the network. We called up and got immediate help. Even though the problem wasn't on their side, we received clear instructions of what to do and tell our hosting provider to get it fixed.

I had a problem adding my exchange emails to my phone I had a problem adding my exchange emails to my new iphone. I phoned Intermedia and spoke to Svetlana who was very kind and patient with me. She then referred me to Insha from the email specialist team. Insha also followed up with a call today to check that everything was working. Both staff should be commended for their exceptional customer service skills.