Glenn R Glenn R. assisted me canceling my husband's account. My husband passed away and I no longer needed the account and Glenn was very helpful with my request. He took the time to explain he was in other chats and that his responses could take a little longer. He was very courteous and kind. I had no experience with Metrofax until needing to cancel. He made the experience easy with no hassles.

Glaiza C. Glaiza C. I las upes because I could not fax a document that i needed however Glaiza helped me out and convenced me to not cancel the plan/account. Glaiza was very understanding and helpful throughout our chat, if I Ever need to contact yall again I hope Glaiza is the one that helps me.

Just the fax, ma’am I needed to send a one time fax. Often all these companies offer free trial but hidden with the small print is a commitment or a high price. What makes MetroFax different is that they offered to continue my service with a promotion, but understood that I didn’t need it and quickly backed off and respected my wishes. Chris was especially thoughtful and understanding and most of all respectful when they dealt with me.

I was having trouble getting my fax to go through to a "non restricted number"… I was having trouble getting my fax to go through, stating that it was being sent to a "restricted" number. I have used that fax number before...but I didn't remember to put a "1" in front of the fax number to send, although it was a local number I was faxing to. Lyra P. at metrofax quickly helped me to resolve my problem through Metrofax Chat Services. I really appreciated her valuable and friendly assistance. Metrofax services have been "GREAT"!!

QUICK EXCELLENT SERVICE!!! I received my credit card statement recently and it had what I thought was an additional $5.00 charge from MetroFAX. It turns out that what I thought was an additional charge was actually a reduced charge [from $9.95 to $5.00] due to a $4.95 credit on my usual $9.95 charge that had been issued. Rowena very quickly tracked it down and explained it to me. Excellent service; quick response; professional!!!