Blake Patterson
CAVery responsive and helpful customer… Very responsive Customer Service and Sally took the time to help work through our sync issue! They really do save you hours each week of manual data entry!
Karen McCabe
CAKnowledgeable Support Knowledgeable Support! Sally was amazing and understood exactly what my problem was even though I could barely explain myself! Thank you!
Dennis Bacon Grandpa's Goody G
GBSynder is superb and excellent support what you need. We've been using Synder for a couple of years now and find it extremely beneficial for our QBO accounting system. We recently had an issue where our synchronizations stopped working after an update and Marko with Customer Support was able to give me the resolution quickly. Overall, satisfied with the product and the support. George gave us excellent support.
Wendi
GBDon't forget to cancel, they do not care if you make a mistake. Only that they get the money. I didn't realize I still had this software after the trial date, I thought I had cancelled it. I'm an extremely tiny business who can't afford the software to begin with, but made the mistake of not following through to ensure it was cancelled. Just got billed again, and explained my situation to customer service in hopes for some type of refund. "Machine accuracy. Human approach" is not accurate. I already understand they say no refunds, that it was my responsibility and all of that. With the current economy taking $497.76 from me was like a dagger. If I didn't need the money I would have lived with my mistake instead of reaching out to Snyder. So thank you very much for the human approach.
Alex
GBGreat app Great, app does exactly what we need it to do - matches transactions received via Shopify and PayPal and syncs perfectly into Quickbooks. Really helpful and efficient customer service too - thanks Viet!