Jack Bridge
GBAwful Awful! Left our business high and dry! We were using as a business critical api connector between our invoicing platform and accounting software. Suddenly invoices weren't appearing in our accounting software which can have large knock on affects. I had no resolutions provided or anyone look into, the CSM kept spouting random 'fixes' and 'causes' none of which came close to resolving the issue and clearly weren't the root cause. I requested the matter be escalated and resolved asap with them also confirming our data integrity. All I received was a rude and obnoxious email lecture from a TSE called: Andrew Ivanitskiy, who's only fix suggestion was to change our business and how we billed. Absolute farce, wouldn't trust them to send a letter let alone critical business data.
Dennis Bacon Grandpa's Goody G
GBSynder is superb and excellent support what you need. We've been using Synder for a couple of years now and find it extremely beneficial for our QBO accounting system. We recently had an issue where our synchronizations stopped working after an update and Marko with Customer Support was able to give me the resolution quickly. Overall, satisfied with the product and the support. George gave us excellent support.
Beth StMartin
GBSynder has been my greatest find for… Synder has been my greatest find for syncing transactions into Quickbooks! I use Synder to sync detailed transactons from PayPal and Square intead of manually entering saving me hours of data entry. Their support staff is phenomenal - I have been working with Andrew and he knows this app very well, has answers for all my questions! Thank You!
Alex
GBGreat app Great, app does exactly what we need it to do - matches transactions received via Shopify and PayPal and syncs perfectly into Quickbooks. Really helpful and efficient customer service too - thanks Viet!
Katie
GBGreat Customer Service!! George & Felix in customer service were fantastic! They stayed with me every step of the way to allow for group taxes to be synced with QB. Their help has been awesome for other questions/issues as well. Synder definitely has great customer service!!