Ira
UAI'm using Synder for around 4 months to… I'm using Synder for around 4 months to sync transactions from stripe to Xero. Synder saves thousands of hours for our accountant by doing all the sync automatically. Their support is great too. Recently I had a question about a non-standard use case, Andrey was very kind to help me find the right solution. Highly recommend using Synder.
Rudy
CAThe support from George and James… The support from George and James sealed the deal. The software ticked every box in our list of requirements, but it was the personal touch from George and James that made we want to sign up right now!
Tammy Defoe, GTApreneurs Inc.
CAGreat customer service. So far, I am very happy with synder.com. They have been doing a good job at helping me and my accounant set up the integration between my merchant accounts and quickbooks. Liza N, who has helped us today, was particularly helpful. I definitely recommend checking out this platform if you have an ecommerce business.
Wendi
GBDon't forget to cancel, they do not care if you make a mistake. Only that they get the money. I didn't realize I still had this software after the trial date, I thought I had cancelled it. I'm an extremely tiny business who can't afford the software to begin with, but made the mistake of not following through to ensure it was cancelled. Just got billed again, and explained my situation to customer service in hopes for some type of refund. "Machine accuracy. Human approach" is not accurate. I already understand they say no refunds, that it was my responsibility and all of that. With the current economy taking $497.76 from me was like a dagger. If I didn't need the money I would have lived with my mistake instead of reaching out to Snyder. So thank you very much for the human approach.
Joshua Diamond
GBGood tool, great support Synder has been a great tool for synchronizing our Stripe, WooCommerce and QuickBooks Online accounts. It's pretty easy to configure. Additionally, their technical support staff have been very responsive when needed.