Very responsive and helpful customer… Very responsive Customer Service and Sally took the time to help work through our sync issue! They really do save you hours each week of manual data entry!

Knowledgeable Support Knowledgeable Support! Sally was amazing and understood exactly what my problem was even though I could barely explain myself! Thank you!

Great app Great, app does exactly what we need it to do - matches transactions received via Shopify and PayPal and syncs perfectly into Quickbooks. Really helpful and efficient customer service too - thanks Viet!

Awful Awful! Left our business high and dry! We were using as a business critical api connector between our invoicing platform and accounting software. Suddenly invoices weren't appearing in our accounting software which can have large knock on affects. I had no resolutions provided or anyone look into, the CSM kept spouting random 'fixes' and 'causes' none of which came close to resolving the issue and clearly weren't the root cause. I requested the matter be escalated and resolved asap with them also confirming our data integrity. All I received was a rude and obnoxious email lecture from a TSE called: Andrew Ivanitskiy, who's only fix suggestion was to change our business and how we billed. Absolute farce, wouldn't trust them to send a letter let alone critical business data.

Great customer service. So far, I am very happy with synder.com. They have been doing a good job at helping me and my accounant set up the integration between my merchant accounts and quickbooks. Liza N, who has helped us today, was particularly helpful. I definitely recommend checking out this platform if you have an ecommerce business.