Allan Brown
CAReally disapointed with Customer Service. Very inflexible and inpersonal when requesting cancellation or changes. Be careful with their "try before you buy" option and don't expect anything but a Robotic response about Terms and Conditions if you are hours late on cancellation. Trapped into a $500 paypment due to 4 hours being late to cancel. No flexibility, not understanding, just robots.
Jack Bridge
GBAwful Awful! Left our business high and dry! We were using as a business critical api connector between our invoicing platform and accounting software. Suddenly invoices weren't appearing in our accounting software which can have large knock on affects. I had no resolutions provided or anyone look into, the CSM kept spouting random 'fixes' and 'causes' none of which came close to resolving the issue and clearly weren't the root cause. I requested the matter be escalated and resolved asap with them also confirming our data integrity. All I received was a rude and obnoxious email lecture from a TSE called: Andrew Ivanitskiy, who's only fix suggestion was to change our business and how we billed. Absolute farce, wouldn't trust them to send a letter let alone critical business data.
Joshua Diamond
GBGood tool, great support Synder has been a great tool for synchronizing our Stripe, WooCommerce and QuickBooks Online accounts. It's pretty easy to configure. Additionally, their technical support staff have been very responsive when needed.
Yahya Alhomsi
QAQuickbooks + Shopify I am using Synder to sync the orders of Shopify with Quickbooks so I can get day to day cost of goods and profit. What I like about Synder is the amount of options and details available to choose and see, which other free apps don't have. In addition to the awesome customer support that they have, I am dealt with Lana and Felix so far and they are very helpful and fast.
Beth StMartin
GBSynder has been my greatest find for… Synder has been my greatest find for syncing transactions into Quickbooks! I use Synder to sync detailed transactons from PayPal and Square intead of manually entering saving me hours of data entry. Their support staff is phenomenal - I have been working with Andrew and he knows this app very well, has answers for all my questions! Thank You!