Jack Bridge
GBAwful Awful! Left our business high and dry! We were using as a business critical api connector between our invoicing platform and accounting software. Suddenly invoices weren't appearing in our accounting software which can have large knock on affects. I had no resolutions provided or anyone look into, the CSM kept spouting random 'fixes' and 'causes' none of which came close to resolving the issue and clearly weren't the root cause. I requested the matter be escalated and resolved asap with them also confirming our data integrity. All I received was a rude and obnoxious email lecture from a TSE called: Andrew Ivanitskiy, who's only fix suggestion was to change our business and how we billed. Absolute farce, wouldn't trust them to send a letter let alone critical business data.
Mary Guansing
PHGreat App The app is great and beneficial for our QBO accounting system. We've been using it for months and finds it very helpful. Their support team is incredible, no questions or concerns left unresolved. Thank you Andrew for your assistance! :)
Katie
GBGreat Customer Service!! George & Felix in customer service were fantastic! They stayed with me every step of the way to allow for group taxes to be synced with QB. Their help has been awesome for other questions/issues as well. Synder definitely has great customer service!!
Rudy
CAThe support from George and James… The support from George and James sealed the deal. The software ticked every box in our list of requirements, but it was the personal touch from George and James that made we want to sign up right now!
Hannah Williams
GBGreat app to reduce workload moving… Great app to reduce workload moving data from Stripe to QB. The customer service is always brilliant, Andrew was quick to help me with my syncing problem today!