It's definitely the Customer Service! It's definitely the Customer Service! George has been working with me to get a tax issue to flow the way I needed it to in QBDT. It was a project, not something they normally would do. But like the great customer service he provides, he was on it! After the Development Team was finished, I have a wonderful working process now that I don't have to second guess like I've had to do with ALL integrations I've had. Great Job George!

Very responsive and helpful customer… Very responsive Customer Service and Sally took the time to help work through our sync issue! They really do save you hours each week of manual data entry!

Awful Awful! Left our business high and dry! We were using as a business critical api connector between our invoicing platform and accounting software. Suddenly invoices weren't appearing in our accounting software which can have large knock on affects. I had no resolutions provided or anyone look into, the CSM kept spouting random 'fixes' and 'causes' none of which came close to resolving the issue and clearly weren't the root cause. I requested the matter be escalated and resolved asap with them also confirming our data integrity. All I received was a rude and obnoxious email lecture from a TSE called: Andrew Ivanitskiy, who's only fix suggestion was to change our business and how we billed. Absolute farce, wouldn't trust them to send a letter let alone critical business data.

Amazing App - Synder The Synder app streamlined a large amount of bookkeeping. I was looking for an app that integrated with QBO, and the best I could have done was choose the Synder app. Much to my surprise was the excellent support. I spoke with George, who was patient, knowledgeable, and informative. I recommend using Synder if you are looking for great support and app.

Knowledgeable Support Knowledgeable Support! Sally was amazing and understood exactly what my problem was even though I could barely explain myself! Thank you!