Great customer service. So far, I am very happy with synder.com. They have been doing a good job at helping me and my accounant set up the integration between my merchant accounts and quickbooks. Liza N, who has helped us today, was particularly helpful. I definitely recommend checking out this platform if you have an ecommerce business.

It's definitely the Customer Service! It's definitely the Customer Service! George has been working with me to get a tax issue to flow the way I needed it to in QBDT. It was a project, not something they normally would do. But like the great customer service he provides, he was on it! After the Development Team was finished, I have a wonderful working process now that I don't have to second guess like I've had to do with ALL integrations I've had. Great Job George!

Don't forget to cancel, they do not care if you make a mistake. Only that they get the money. I didn't realize I still had this software after the trial date, I thought I had cancelled it. I'm an extremely tiny business who can't afford the software to begin with, but made the mistake of not following through to ensure it was cancelled. Just got billed again, and explained my situation to customer service in hopes for some type of refund. "Machine accuracy. Human approach" is not accurate. I already understand they say no refunds, that it was my responsibility and all of that. With the current economy taking $497.76 from me was like a dagger. If I didn't need the money I would have lived with my mistake instead of reaching out to Snyder. So thank you very much for the human approach.

I'm using Synder for around 4 months to… I'm using Synder for around 4 months to sync transactions from stripe to Xero. Synder saves thousands of hours for our accountant by doing all the sync automatically. Their support is great too. Recently I had a question about a non-standard use case, Andrey was very kind to help me find the right solution. Highly recommend using Synder.

Synder is superb and excellent support what you need. We've been using Synder for a couple of years now and find it extremely beneficial for our QBO accounting system. We recently had an issue where our synchronizations stopped working after an update and Marko with Customer Support was able to give me the resolution quickly. Overall, satisfied with the product and the support. George gave us excellent support.