Rudy
CAThe support from George and James… The support from George and James sealed the deal. The software ticked every box in our list of requirements, but it was the personal touch from George and James that made we want to sign up right now!
Linda Taylor
GBIt's definitely the Customer Service! It's definitely the Customer Service! George has been working with me to get a tax issue to flow the way I needed it to in QBDT. It was a project, not something they normally would do. But like the great customer service he provides, he was on it! After the Development Team was finished, I have a wonderful working process now that I don't have to second guess like I've had to do with ALL integrations I've had. Great Job George!
Jack Bridge
GBAwful Awful! Left our business high and dry! We were using as a business critical api connector between our invoicing platform and accounting software. Suddenly invoices weren't appearing in our accounting software which can have large knock on affects. I had no resolutions provided or anyone look into, the CSM kept spouting random 'fixes' and 'causes' none of which came close to resolving the issue and clearly weren't the root cause. I requested the matter be escalated and resolved asap with them also confirming our data integrity. All I received was a rude and obnoxious email lecture from a TSE called: Andrew Ivanitskiy, who's only fix suggestion was to change our business and how we billed. Absolute farce, wouldn't trust them to send a letter let alone critical business data.
Mary Guansing
PHGreat App The app is great and beneficial for our QBO accounting system. We've been using it for months and finds it very helpful. Their support team is incredible, no questions or concerns left unresolved. Thank you Andrew for your assistance! :)
Joshua Diamond
GBGood tool, great support Synder has been a great tool for synchronizing our Stripe, WooCommerce and QuickBooks Online accounts. It's pretty easy to configure. Additionally, their technical support staff have been very responsive when needed.