Wendi
GBDon't forget to cancel, they do not care if you make a mistake. Only that they get the money. I didn't realize I still had this software after the trial date, I thought I had cancelled it. I'm an extremely tiny business who can't afford the software to begin with, but made the mistake of not following through to ensure it was cancelled. Just got billed again, and explained my situation to customer service in hopes for some type of refund. "Machine accuracy. Human approach" is not accurate. I already understand they say no refunds, that it was my responsibility and all of that. With the current economy taking $497.76 from me was like a dagger. If I didn't need the money I would have lived with my mistake instead of reaching out to Snyder. So thank you very much for the human approach.
Katie
GBGreat Customer Service!! George & Felix in customer service were fantastic! They stayed with me every step of the way to allow for group taxes to be synced with QB. Their help has been awesome for other questions/issues as well. Synder definitely has great customer service!!
Joshua Diamond
GBGood tool, great support Synder has been a great tool for synchronizing our Stripe, WooCommerce and QuickBooks Online accounts. It's pretty easy to configure. Additionally, their technical support staff have been very responsive when needed.
Kym Smith
GBAmazing App - Synder The Synder app streamlined a large amount of bookkeeping. I was looking for an app that integrated with QBO, and the best I could have done was choose the Synder app. Much to my surprise was the excellent support. I spoke with George, who was patient, knowledgeable, and informative. I recommend using Synder if you are looking for great support and app.
Blake Patterson
CAVery responsive and helpful customer… Very responsive Customer Service and Sally took the time to help work through our sync issue! They really do save you hours each week of manual data entry!