Skystra

2219 Main St, 90405, Santa Monica, United States
image
4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About Skystra

Skystra provides high performance website and email hosting on a reliable cloud hosting platform. Performance We built the world's fastest and most reliable cloud hosting platform. Our enterprise-level cloud infrastructure is designed for performance, reliability, scalability and security. Service Our award-winning Customer Experience team, and our easy-to-use features, are here to help you build your website or migrate an existing site, easily and with no interruptions. Get Started Get a free trial and free migration to move your website and benefit from speed, reliability and amazing customer service. Connect

Tags
Contact Info

You need to Login first to submit your review.

image
Cathy
CA

Migrated my website seamlessly, avec service en FRANÇAIS!!! Très Content!!! Migrated my website seamlessly. They even spoke FLUENTLY to me in french, which is very important to me since i am from Montréal. They treat me like family. Answer my qustions at any time of the night, of the day, morning, even weekends. also I am so happy with the price of their servbces for all of the help i am getting. Vraiment, merci beaucoup Skystra. Vous êtes des gens formidables.

image
Muskan
PK

Skystra review Hard to find reliable hosting in my region. A friend who runs a blog similar to mine wrote an article about Skystra so I signed up after talking to her. My blog loads very fast for all of my readers in different places and pricing is very fair, I'm happy

image
Robert
GB

Look no further! If you're looking for a managed WordPress host, look no further! They use a variety of cloud providers on the back-end to get amazing load times (without us customers having to worry about the complexity, security, and variable pricing if we were to do it ourselves). They also include LiteSpeed caching among other useful plugins, have a great support team, and competitive pricing.

image
Jordi
GB

Skystra has vast knowledge Skystra is a vast knowledge repository. Even with the most challenging technological problems, the team is eager to assist. If you ask them to assist you learn, they will go above and beyond and have a variety of materials at their disposal! They were quite helpful when we made the decision to switch our domain hosting to them.

image
Mark Giblin
GB

Skystra Cloud merged with my web host… Skystra Cloud merged with my web host Ultimate Web Hosting recently (2024). I have been a customer of UWH since 2006 to present and still have 1 year of hosting left. The domain name was up for renewal, seperate from the hosting package, despite opening a ticket and asking for a login to access the control panel to pay the fee, they disputed that I had an account despite earlier stating that I was shut down for sharing illegal content, which was a lie, back in 2019 someone hacked UWH via a PHP exploit which is how my and other accounts became compromised and content was uploaded to the tune of a few hundred gigabutes of data. The domain expired in the 17th March 2024 and despite it being within days of the expiry, Skystra Cloud told me to go and claim my domain from Nominet. It appears that this company has a poor understanding of the situation and despite wishing to continue service to the end of the 2 year hosting package, they turned around and told me that I am not a customer of theirs and that they have advised me of how to claim my domain name and closed the ticket. Does this company think I am a moron, they deny I have an account whilst recounting information in their database about my account and also to go and claim my domain as they have "Released" it so it can be transferred. I tried to open another support ticket but they have blocked me. I looked up the company online and you should do as it does not inspire confidence using a compan ythat is based out of an office in a residential area. Quote " Skystra Staff Operator Thursday, March 21st, 2024 (18:45) We've given you the steps needed for you to get your domain, it's not locked and you can complete this yourself. You are not our customer and you do not have an account with us, so I will be closing this ticket. Thanks, James Web Hosting Advisor" So if I am not a customer, how is it that they can unlock the domain from the hosting account so I can claim it. Talk about bare faced lies, do they really think I am that stupid or are they treating me like the average American client? From my personal experience, it is not a trustworthy company to deal with as they can do to you what they did to me with completely obliterating your host account with refusal to allow access to your files. 0/10 for customer service 0/10 for customer confidence 10/10 for ****hole attitude.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow