
Ffion Lewis
CAHuge Improvement in Service and Security I got hacked at my old host and lost years of content it was a total mess, my old host wanted to charge me $300 per site to clean up a mess they had started. I came across Skystra on Twitter, someone named Marc reached out and they fixed everything for me, literally everything. I got all my data back and sites secured. This team was a total god send and real troopers, highly recommend them, I hope their prices stay as good as their service it's definitely night and day from what I had before and they deserve this 5 on 5 review after how much they helped me out of a serious jam. Thanks guys.

Julia Sanders
CAWorking email finally! I was having ongoing problems at Hostgator that left my business without working email for over a week and I was losing money by the second. Skystra reached out on Twitter and I took a chance because I needed my emails up and running, couldn't afford to lose any more clients! WOW, what a good decision. They migrated me in like an hour and my emails were back online, their team was super communicative during the whole process which was appreciated. If things continue this way, I'll be a super happy camper!

Tony Mc
GBExcellent all round Recently migrated to these guys after my previous hosting company hiked their prices and lowered the quality of the service. Migration was quick, efficient, with no downtime (to sites or emails) and everything is running much faster overall. Couldn't be happier - really happy their sales team reached out to me on Twitter!

claire howlin
IETasked with building an intranet as an… Tasked with building an intranet as an Ops Manager at an IT Firm, big task so I hit Twitter asking my streams what to use and Emily from their Social Media team popped into my feed suggesting WordPress and we went for it. Great team and they even helped us pick and activate the Intranet plugin that best suited our company's needs.

Mark Giblin
GBSkystra Cloud merged with my web host… Skystra Cloud merged with my web host Ultimate Web Hosting recently (2024). I have been a customer of UWH since 2006 to present and still have 1 year of hosting left. The domain name was up for renewal, seperate from the hosting package, despite opening a ticket and asking for a login to access the control panel to pay the fee, they disputed that I had an account despite earlier stating that I was shut down for sharing illegal content, which was a lie, back in 2019 someone hacked UWH via a PHP exploit which is how my and other accounts became compromised and content was uploaded to the tune of a few hundred gigabutes of data. The domain expired in the 17th March 2024 and despite it being within days of the expiry, Skystra Cloud told me to go and claim my domain from Nominet. It appears that this company has a poor understanding of the situation and despite wishing to continue service to the end of the 2 year hosting package, they turned around and told me that I am not a customer of theirs and that they have advised me of how to claim my domain name and closed the ticket. Does this company think I am a moron, they deny I have an account whilst recounting information in their database about my account and also to go and claim my domain as they have "Released" it so it can be transferred. I tried to open another support ticket but they have blocked me. I looked up the company online and you should do as it does not inspire confidence using a compan ythat is based out of an office in a residential area. Quote " Skystra Staff Operator Thursday, March 21st, 2024 (18:45) We've given you the steps needed for you to get your domain, it's not locked and you can complete this yourself. You are not our customer and you do not have an account with us, so I will be closing this ticket. Thanks, James Web Hosting Advisor" So if I am not a customer, how is it that they can unlock the domain from the hosting account so I can claim it. Talk about bare faced lies, do they really think I am that stupid or are they treating me like the average American client? From my personal experience, it is not a trustworthy company to deal with as they can do to you what they did to me with completely obliterating your host account with refusal to allow access to your files. 0/10 for customer service 0/10 for customer confidence 10/10 for ****hole attitude.