Very understanding and helpful response… Very understanding and helpful response that answered my question.

This company its creating a caos in all… This company its creating a chaos in all the customers. A lot of issues with email, websites and no one answer on tech support. They use to be a great company but this last week they are killing all of us as small business. Now im facing the rage of my customers and some of them are planning to sue me for interrupt the service they already pay me ( and I already pay in advance to Midphase ) What a sad situation for me....

Hosting plan switch wasn't completed… Hosting plan switch wasn't completed properly, resulting in all my web sites going away. Contacting chat support, took 1 1/2 hours to get a response. Once support started responding though, the problems were quickly addressed and I'm entirely satisfied. Knocked off a star for the company, not the final support tech, for the earlier trouble.

Hes one of best knowledgeable… Hes one of best knowledgeable Technician. I have hard time with other technician, but he understands the problem and fix it and go way beyond to help. for 3 days I have no clue what to do while I was other tech and they don't understand the problem Thank you so much Amit I really appreciated for all your help

Chat Support a 5 Star I really appreciated Owen R's. support. I had been waiting on an open ticket support for over 24 hours with no response from Midphase. When reaching back out to chat support for a status on the open ticket, Owen resolved the Server 500 error that had me at a stand still.