Hes one of best knowledgeable… Hes one of best knowledgeable Technician. I have hard time with other technician, but he understands the problem and fix it and go way beyond to help. for 3 days I have no clue what to do while I was other tech and they don't understand the problem Thank you so much Amit I really appreciated for all your help

I was having trouble with a PHP… I was having trouble with a PHP upgrade. I had several tickets opened and closed. Ryan A stuck with me and really helped by showing me how I could toggle versions back and forth. I put echo statements in my code and tracked down where the error was. The toggling saved me a lot of time and allowed Ryan to assist other customers. Ryan's support over the last few days was great. Before retiring, I was a team lead for a 3rd level support group. Ryan can be on my team anytime (Wingman !!!).

Helping a non-techie download a WP site - 5 Stars Earlier tonight I requested help downloading a WP blog site sanjosefirst.com In the middle of the set up I was disconnected from your chat room. I re-started and Ambit B walked me through the rest of the process. He provided guidance, shared screen shots and made sure all was good. He's the person I would like the next time I need support. Thank you, Ambit Dave G

Very understanding and helpful response… Very understanding and helpful response that answered my question.

Chat Support a 5 Star I really appreciated Owen R's. support. I had been waiting on an open ticket support for over 24 hours with no response from Midphase. When reaching back out to chat support for a status on the open ticket, Owen resolved the Server 500 error that had me at a stand still.