Login Error Solved! Samson O was terrific. I was having trouble logging into the members only area of my association's website (so members couldn't get in either). He quickly assessed the problem and solved it for me with an interim fix, and then advised how to instruct my web admin to make further updates to ensure we don't have the issue again.

Very understanding and helpful response… Very understanding and helpful response that answered my question.

I rarely need them, but when I do ... Once again, I hit a snag that I couldn't fix myself and reached out to my heroes at Midphase tech support. And once again, Benjamine fixed my problem and I was back in business. When I think of the painstaking time it takes to get something like this done with GoDaddy, A2, or some of the others my clients use, I'm reminded why I continue to be a loyal customer of Midphase since 2002!!!!!

Owen R was the 3rd tech I spoke to this… Owen R was the 3rd tech I spoke to this weekend and he was the only person to solve my issue with a simple MX record entry that the other 2 techs did not do or did not know. Your techs were helpful but it seems that some more training is required. Also your website and all the tutorials keep saying that you 'must' use the zone editor to add MX records, yet all your techs and in reality the zone editor entries seem to not be needed at all. Full credit to Owen R for their knowledge and professionalism.

Happy with Midphase since 2009 I have been a Midphase customer since 2009. I took a cue from my graphic design professor, who was a happy Midphase customer for years. I could say the same -- happy customer for years. The reason I'm leaving this testimonial is because someone from Midphase customer support recommended I change the plan on my original website. Midphase had restructured its plans and it made more sense for me to switch to something else that cost less money and included more features. Customer support here is typically prompt, courteous and professional. This goes above and beyond. Kudos, Midphase. And thank you.