Very understanding and helpful response… Very understanding and helpful response that answered my question.

Poor customer support Been their customer for 18 years ir so, since some months the customer service went really bad. Live chat take hours to get hold to (10-25 clients in cue, each client takes 10-15mins) and eventually you have to give up. Ticket not replied since 2 days so far. Guys please be the good old midphase of the past

Owen R was the 3rd tech I spoke to this… Owen R was the 3rd tech I spoke to this weekend and he was the only person to solve my issue with a simple MX record entry that the other 2 techs did not do or did not know. Your techs were helpful but it seems that some more training is required. Also your website and all the tutorials keep saying that you 'must' use the zone editor to add MX records, yet all your techs and in reality the zone editor entries seem to not be needed at all. Full credit to Owen R for their knowledge and professionalism.

A glitch in the system fixed asap. Special thanks to Danar - A glitch in the system caused a minor problem with my renewed SSL security implementation which was quickly fixed by Midphase - as I have always found in the past. That past being a whole decade of experience with Midphase as web host for my online business. I am based in Australia so it is nice to know their experts are available 24/7. Midphase' new hosting plans are unbeatable, by the way.

Hes one of best knowledgeable… Hes one of best knowledgeable Technician. I have hard time with other technician, but he understands the problem and fix it and go way beyond to help. for 3 days I have no clue what to do while I was other tech and they don't understand the problem Thank you so much Amit I really appreciated for all your help