Edwin Acevedo
GBHappy with Midphase since 2009 I have been a Midphase customer since 2009. I took a cue from my graphic design professor, who was a happy Midphase customer for years. I could say the same -- happy customer for years. The reason I'm leaving this testimonial is because someone from Midphase customer support recommended I change the plan on my original website. Midphase had restructured its plans and it made more sense for me to switch to something else that cost less money and included more features. Customer support here is typically prompt, courteous and professional. This goes above and beyond. Kudos, Midphase. And thank you.
Dave G
GBHelping a non-techie download a WP site - 5 Stars Earlier tonight I requested help downloading a WP blog site sanjosefirst.com In the middle of the set up I was disconnected from your chat room. I re-started and Ambit B walked me through the rest of the process. He provided guidance, shared screen shots and made sure all was good. He's the person I would like the next time I need support. Thank you, Ambit Dave G
Cap Chastain
GBMy Midphase chat with Daniel. I am age 86 years. This means that I am not an Information Tech genius. I have had a blog with midphase for over ten (10) years now and after all this time, yesterday, for the very first time I had to contact midphase to get assistance make my blog secure (https). Yesterday I worked with Ryan for an hour. Today I worked Daniel for well over one hour. I may be age 86 but I well know excellence when I experience excellent. Both Ryan yesterday and Daniel today were beyond the beyond for being patient and totally professional. Each should be promoted to Sainthood!! Thanks guys. From your Ally Cap Chastain..
Leslie
GBVery gracious and patient staff Danar R was very gracious and patient in working with me to recover a database I'd lost. Was very patient, calm, and I appreciated his respectful tone in helping me. Highly professional, and I can't say enough good things about Midphase. Great people!
Jennifer Davis
GBLogin Error Solved! Samson O was terrific. I was having trouble logging into the members only area of my association's website (so members couldn't get in either). He quickly assessed the problem and solved it for me with an interim fix, and then advised how to instruct my web admin to make further updates to ensure we don't have the issue again.