Should be called ScamCafe The actual length of the film is calculated using this formula: Total Run Time (in minutes) x 16.67. So if you know the total run time please use this calculation. The statement above was instrumental in my deciding to use ScanCafe for my 16mm film transfer service. It is still up on their website, two weeks after I brought the issue to their attention. I believe that is intentional on their part, because they would not acknowledge the issue during my multiple back and forth emails. You see, there is a lot of competition out there, and if they can reel you in with a lie like this, then they have you. If you fall for it too, your bill will be over two times higher than your estimate. Another scam they used on me was tacking on a bogus film charge. They backed off of that when I described the contents of my order. They claimed a mistake was made. Maybe, but it doesn't really pass the smell test. Why take a chance with these people? You can do better.

I am so pleased with ScanCafe I am so pleased with ScanCafe. I had almost 1000 35 mm slides from my deceased mom that they brought to life in digital form. They did an excellent job - the quality was excellent and the cost absolutely reasonable. I had so much fun and experienced so much emotion of seeing my childhood come to life. I would highly recommend ScanCafe for media transfers. You will not be disappointed.

Daunting? No...Easy! Used this service for the first time to get virtual pictures of old family slides. Process seemed daunting but was actually easy, especially when I reached out to customer service reps who were very helpful and courteous (despite my diminished tech ability). Looking forward to changing over some old VHS tapes now!

Digitized ALL My Photos I was over lugging around prehistoric photo albums so I decided to digitize all my hard copy photos. The process was super easy & no rush to send them the pics after I submitted the order. I especially liked the status tracker online. Now all my photos are on my tiny external HD & no more bukly photo albums!

Great customer service and results Good customer service, whether on phone or in ordering scans online. Subscription service available but easy to cancel. Scans come out great. Recommend.