Speechpad

550 Oak Street, 94043, Mountain View, United States
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4.45
Based on 20 Reviews

5

60.00%

4

35.00%

3

0.00%

2

0.00%

1

5.00%
About Speechpad

Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.

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.Edwin Cabrera
GB

Portal improvement make your portal easier for me to upload a file then put the language and from what time frame to start/stop the transcription.

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AC
AU

Rarely hit the 24 hour turn around… Rarely hit the 24 hour turn around times, blamed thick accents (ie, Australian). One tough one that just seemed to bounce around their pool was the straw that broke the back, yet was done with half a day by another supplier.

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AU client
GB

Excellent service I needed captions for 4 x 5min videos - speechpad turned it around in record time, almost perfectly. There were a couple of very minor amends required, and speechpad corrected them within hours. I couldn't recommend this service enough!

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Brett Bowden
AU

Generally very good transcription Most jobs were of acceptable standard and I understand the difficulty of transcribing from not so perfect recordings with the added difficulty of technical terms and the Australian accent. Punctuation was at times inconsistent but overall the experience was good. Speed of getting the jobs back to me was excellent.

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Paul Vollmar
GB

Fast, accurate transcription at surprisingly low cost I had five videos on our firm's website, and wanted to get transcriptions for them so that the search engines would index their content. I found Speechpad, uploaded the videos and the next day I had all five transcripts in my account. All that for less than $24 (even with the extra charge for faster processing). Accuracy was surprisingly good; I only needed to add a comma here and there to make it read better.

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