Unbelievably good service - fast and flexible We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.

Affordable prices, fast and superior service like no other! I have used other transcription service providers a few years ago but when I found Speechpad, I haven't used any other since. The prices are just right, the service is incredibly fast, and the scripts are accurate and excellent in quality. You guys are the "household name" in our business when it comes to transcriptions. Keep it up!

My experience with Speechpad has been … My experience with Speechpad has been that they do a great job, even when the person has a slight accent and the subject matter is challenging and has a lot of words specific to a scientific discipline like biology. This last part surprised me! I really thought I'd have to do a lot of corrections, but that wasn't further from the truth. A dense discussion of human biology, replete with molecular pathways, came out with almost no omissions. I'm very pleased with their results and would recommend them to anyone.

Rarely hit the 24 hour turn around… Rarely hit the 24 hour turn around times, blamed thick accents (ie, Australian). One tough one that just seemed to bounce around their pool was the straw that broke the back, yet was done with half a day by another supplier.

Great service, Under promise and over achieve is a great way to run a business. Whenever I've paid for the 24 hour service, the job is completed really fast. However, if I request a 72 hour service, I'll track the job and see it's perhaps 3/4 done by 24 hours but then takes almost the full 3 days for completion. I find that a little disappointing. Otherwise, quality of deliverable is outstanding, with very high accuracy.