Speechpad

550 Oak Street, 94043, Mountain View, United States
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4.45
Based on 20 Reviews

5

60.00%

4

35.00%

3

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2

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1

5.00%
About Speechpad

Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.

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Ray Gregson
GB

Whether you need closed caption files… Whether you need closed caption files or video transcription in any file format, Speechpad is the go-to source. If you're transcribing videos yourself or in-house, you're wasting time, money, and resources. The communication from Jill at Speechpad was quick and concise. Speechpad under-promised and over-delivered! Thank you, Jill! 😊

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Dale
GB

Speechpad is accurate, fast and affordable In 2015 and 2016 I wrote two books on the Virginia Underground Press. I conducted about 50 interviews for both, and transcribing those interviews myself slowed the process down to about 1/4 of what it should have been. for my 12th book on the history of death penalty abolition in Virginia, I knew that because of tight deadlines I had to speed up the transcription process or I would miss them. Thank God I discovered Speechpad. I have submitted so far 9 interviews and they all came back virtually flawless - even difficult names are spelled correctly. And even though I sign up for the 4-day turnaround, I sometimes get them in 2 to 3 days. I heartily recommend Speechpad for ANY transcription services anyone needs. Fast, accurate and affordable. I am freaking impressed. Dale Brumfield Author / Journalist / Cultural Archaeologist

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Jackie
AU

Good job Speechpad! Quick efficient and nearly always accurate. If the transcriber is unfamiliar with certain accents this could prove problematic.

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Snr Account Manager at a digital agency in London
GB

Unbelievably good service - fast and flexible We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.

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Nick
GB

The Best Transcription Value for Price Having looked through several competing transcription services, Speechpad came in at the lowest price and of course, one often hears that and thinks 'but don't you get what you pay for?' Happily, the folks on the phone and over email at Speechpad were gracious and attentive, and their work came in punctually and consistently. It wasn't perfect, few things are - some transcriptions had typos and misunderstandings (different formatting of transcriptions from time to time) but when those are the worst things you can say about a service, you're in a good place. If you have an infinite amount of money, then you can probably find a service which does better work for far more pay. But I would recommend Speechpad to any projects on tight budgets seeking transcription services - theirs is the best value for the price, and I expect to return to them in the future.

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