Terrific work Terrific work! Staff helped me decide how I want to do the transcription, and then did the work accurately and quickly to meet my deadline. Everyone at Speechpad is very professional and competent. It's a pleasure to work with Speechpad and the work they do is truly excellent. Terry A. Kupers, M.D., M.S.P.

Speechpad makes it look easy I'm continually happy with Speechpad - be it their customer service or the actual transcription. Their process is very fast and clear, and it provides me with what I need at a great price. Any time I have a question I get an immediate response, as if a person is standing by waiting for me to ask. I will continue to use them for as long as my clients need transcriptions.

Portal improvement make your portal easier for me to upload a file then put the language and from what time frame to start/stop the transcription.

Rarely hit the 24 hour turn around… Rarely hit the 24 hour turn around times, blamed thick accents (ie, Australian). One tough one that just seemed to bounce around their pool was the straw that broke the back, yet was done with half a day by another supplier.

I am satisfied with the results I have been asked SpeechPad to transcript some files with quite difficult subjects. I am not 100% satisfied from the srt files, since they are not taking under consideration the subject of the speech and/or the pauses of the speaker. For example the speaker says something, pause for a minute maybe and then he changes the subject... but this is in one sentence in the srt file.... I have spent quite of time to update the srt files in a more proper narration before I upload them to the video. Also, I made the payments through bank transfers and afterwards I spent a lot of time and sent many emails trying to have the invoices marked as paid. Apart from that, there were some mistakes in the translation, some minor, some very understandable as there were references on foreign names etc, but some also were resulting in sentences that had a complete wrong gramar or had no meaning at all. Despite of all of the above, in general I am satisfied with the results of our cooperation in the meaning that they did a work that would take many weeks of my time to do it myself.