Snr Account Manager at a digital agency in London
GBUnbelievably good service - fast and flexible We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.
Daniel Patrick
GBMy experience with Speechpad has been … My experience with Speechpad has been that they do a great job, even when the person has a slight accent and the subject matter is challenging and has a lot of words specific to a scientific discipline like biology. This last part surprised me! I really thought I'd have to do a lot of corrections, but that wasn't further from the truth. A dense discussion of human biology, replete with molecular pathways, came out with almost no omissions. I'm very pleased with their results and would recommend them to anyone.
Victoria Koepnick
GBSpeechpad is so easy to use Speechpad is so easy to use, has exceptional turn-around times, at an outstanding price. They even get the acronyms for my industry correct saving me the time and hassle of going through the transcript. Highly recommend them and so glad a former colleague shared them with me!
AC
AURarely hit the 24 hour turn around… Rarely hit the 24 hour turn around times, blamed thick accents (ie, Australian). One tough one that just seemed to bounce around their pool was the straw that broke the back, yet was done with half a day by another supplier.
Traci Purdum Von Duyke
GBI doubt there's a better service out there Speechpad is like having your mom transcribe interviews for you -- she makes sure she checks spelling on proper nouns and uses good grammar. It's truly one of the best transcription services out there....fast and cost-effective, too!