Friend
CAUsually great transcripts I used speechpad for about 8 interviews and for the most part they did a great job however the format was always different and it was very frustrating. Each transcript I got back had a different style and included different details in it so there was no consistency.
Halle Griffee
GBSpeechpad makes it look easy I'm continually happy with Speechpad - be it their customer service or the actual transcription. Their process is very fast and clear, and it provides me with what I need at a great price. Any time I have a question I get an immediate response, as if a person is standing by waiting for me to ask. I will continue to use them for as long as my clients need transcriptions.
AC
AURarely hit the 24 hour turn around… Rarely hit the 24 hour turn around times, blamed thick accents (ie, Australian). One tough one that just seemed to bounce around their pool was the straw that broke the back, yet was done with half a day by another supplier.
.Edwin Cabrera
GBPortal improvement make your portal easier for me to upload a file then put the language and from what time frame to start/stop the transcription.
Snr Account Manager at a digital agency in London
GBUnbelievably good service - fast and flexible We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.