Speechpad

550 Oak Street, 94043, Mountain View, United States
http://speechpad.com
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4.45
Based on 20 Reviews

5

60.00%

4

35.00%

3

0.00%

2

0.00%

1

5.00%
About Speechpad

Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.

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Snr Account Manager at a digital agency in London
GB

Unbelievably good service - fast and flexible We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.

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Friend
CA

Usually great transcripts I used speechpad for about 8 interviews and for the most part they did a great job however the format was always different and it was very frustrating. Each transcript I got back had a different style and included different details in it so there was no consistency.

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Joseph N
GB

Affordable prices, fast and superior service like no other! I have used other transcription service providers a few years ago but when I found Speechpad, I haven't used any other since. The prices are just right, the service is incredibly fast, and the scripts are accurate and excellent in quality. You guys are the "household name" in our business when it comes to transcriptions. Keep it up!

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Daniel Patrick
GB

My experience with Speechpad has been … My experience with Speechpad has been that they do a great job, even when the person has a slight accent and the subject matter is challenging and has a lot of words specific to a scientific discipline like biology. This last part surprised me! I really thought I'd have to do a lot of corrections, but that wasn't further from the truth. A dense discussion of human biology, replete with molecular pathways, came out with almost no omissions. I'm very pleased with their results and would recommend them to anyone.

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Halle Griffee
GB

Speechpad makes it look easy I'm continually happy with Speechpad - be it their customer service or the actual transcription. Their process is very fast and clear, and it provides me with what I need at a great price. Any time I have a question I get an immediate response, as if a person is standing by waiting for me to ask. I will continue to use them for as long as my clients need transcriptions.

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