Speechpad

550 Oak Street, 94043, Mountain View, United States
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4.45
Based on 20 Reviews

5

60.00%

4

35.00%

3

0.00%

2

0.00%

1

5.00%
About Speechpad

Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.

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Alexandra
GR

I am satisfied with the results I have been asked SpeechPad to transcript some files with quite difficult subjects. I am not 100% satisfied from the srt files, since they are not taking under consideration the subject of the speech and/or the pauses of the speaker. For example the speaker says something, pause for a minute maybe and then he changes the subject... but this is in one sentence in the srt file.... I have spent quite of time to update the srt files in a more proper narration before I upload them to the video. Also, I made the payments through bank transfers and afterwards I spent a lot of time and sent many emails trying to have the invoices marked as paid. Apart from that, there were some mistakes in the translation, some minor, some very understandable as there were references on foreign names etc, but some also were resulting in sentences that had a complete wrong gramar or had no meaning at all. Despite of all of the above, in general I am satisfied with the results of our cooperation in the meaning that they did a work that would take many weeks of my time to do it myself.

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Friend
CA

Usually great transcripts I used speechpad for about 8 interviews and for the most part they did a great job however the format was always different and it was very frustrating. Each transcript I got back had a different style and included different details in it so there was no consistency.

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Paul Vollmar
GB

Fast, accurate transcription at surprisingly low cost I had five videos on our firm's website, and wanted to get transcriptions for them so that the search engines would index their content. I found Speechpad, uploaded the videos and the next day I had all five transcripts in my account. All that for less than $24 (even with the extra charge for faster processing). Accuracy was surprisingly good; I only needed to add a comma here and there to make it read better.

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Ray Gregson
GB

Whether you need closed caption files… Whether you need closed caption files or video transcription in any file format, Speechpad is the go-to source. If you're transcribing videos yourself or in-house, you're wasting time, money, and resources. The communication from Jill at Speechpad was quick and concise. Speechpad under-promised and over-delivered! Thank you, Jill! 😊

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Halle Griffee
GB

Speechpad makes it look easy I'm continually happy with Speechpad - be it their customer service or the actual transcription. Their process is very fast and clear, and it provides me with what I need at a great price. Any time I have a question I get an immediate response, as if a person is standing by waiting for me to ask. I will continue to use them for as long as my clients need transcriptions.

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