Speechpad

550 Oak Street, 94043, Mountain View, United States
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4.45
Based on 20 Reviews

5

60.00%

4

35.00%

3

0.00%

2

0.00%

1

5.00%
About Speechpad

Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.

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Brett Bowden
AU

Generally very good transcription Most jobs were of acceptable standard and I understand the difficulty of transcribing from not so perfect recordings with the added difficulty of technical terms and the Australian accent. Punctuation was at times inconsistent but overall the experience was good. Speed of getting the jobs back to me was excellent.

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Dale
GB

Speechpad is accurate, fast and affordable In 2015 and 2016 I wrote two books on the Virginia Underground Press. I conducted about 50 interviews for both, and transcribing those interviews myself slowed the process down to about 1/4 of what it should have been. for my 12th book on the history of death penalty abolition in Virginia, I knew that because of tight deadlines I had to speed up the transcription process or I would miss them. Thank God I discovered Speechpad. I have submitted so far 9 interviews and they all came back virtually flawless - even difficult names are spelled correctly. And even though I sign up for the 4-day turnaround, I sometimes get them in 2 to 3 days. I heartily recommend Speechpad for ANY transcription services anyone needs. Fast, accurate and affordable. I am freaking impressed. Dale Brumfield Author / Journalist / Cultural Archaeologist

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AC
AU

Rarely hit the 24 hour turn around… Rarely hit the 24 hour turn around times, blamed thick accents (ie, Australian). One tough one that just seemed to bounce around their pool was the straw that broke the back, yet was done with half a day by another supplier.

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Friend
CA

Usually great transcripts I used speechpad for about 8 interviews and for the most part they did a great job however the format was always different and it was very frustrating. Each transcript I got back had a different style and included different details in it so there was no consistency.

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Snr Account Manager at a digital agency in London
GB

Unbelievably good service - fast and flexible We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.

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