Paul Vollmar
GBFast, accurate transcription at surprisingly low cost I had five videos on our firm's website, and wanted to get transcriptions for them so that the search engines would index their content. I found Speechpad, uploaded the videos and the next day I had all five transcripts in my account. All that for less than $24 (even with the extra charge for faster processing). Accuracy was surprisingly good; I only needed to add a comma here and there to make it read better.
AU client
GBExcellent service I needed captions for 4 x 5min videos - speechpad turned it around in record time, almost perfectly. There were a couple of very minor amends required, and speechpad corrected them within hours. I couldn't recommend this service enough!
AC
AURarely hit the 24 hour turn around… Rarely hit the 24 hour turn around times, blamed thick accents (ie, Australian). One tough one that just seemed to bounce around their pool was the straw that broke the back, yet was done with half a day by another supplier.
Snr Account Manager at a digital agency in London
GBUnbelievably good service - fast and flexible We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.
Friend
CAUsually great transcripts I used speechpad for about 8 interviews and for the most part they did a great job however the format was always different and it was very frustrating. Each transcript I got back had a different style and included different details in it so there was no consistency.