Rarely hit the 24 hour turn around… Rarely hit the 24 hour turn around times, blamed thick accents (ie, Australian). One tough one that just seemed to bounce around their pool was the straw that broke the back, yet was done with half a day by another supplier.

My experience with Speechpad has been … My experience with Speechpad has been that they do a great job, even when the person has a slight accent and the subject matter is challenging and has a lot of words specific to a scientific discipline like biology. This last part surprised me! I really thought I'd have to do a lot of corrections, but that wasn't further from the truth. A dense discussion of human biology, replete with molecular pathways, came out with almost no omissions. I'm very pleased with their results and would recommend them to anyone.

Unbelievably good service - fast and flexible We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.

Portal improvement make your portal easier for me to upload a file then put the language and from what time frame to start/stop the transcription.

Speechpad is accurate, fast and affordable In 2015 and 2016 I wrote two books on the Virginia Underground Press. I conducted about 50 interviews for both, and transcribing those interviews myself slowed the process down to about 1/4 of what it should have been. for my 12th book on the history of death penalty abolition in Virginia, I knew that because of tight deadlines I had to speed up the transcription process or I would miss them. Thank God I discovered Speechpad. I have submitted so far 9 interviews and they all came back virtually flawless - even difficult names are spelled correctly. And even though I sign up for the 4-day turnaround, I sometimes get them in 2 to 3 days. I heartily recommend Speechpad for ANY transcription services anyone needs. Fast, accurate and affordable. I am freaking impressed. Dale Brumfield Author / Journalist / Cultural Archaeologist