Speechpad

550 Oak Street, 94043, Mountain View, United States
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4.45
Based on 20 Reviews

5

60.00%

4

35.00%

3

0.00%

2

0.00%

1

5.00%
About Speechpad

Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.

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Brett Bowden
AU

Generally very good transcription Most jobs were of acceptable standard and I understand the difficulty of transcribing from not so perfect recordings with the added difficulty of technical terms and the Australian accent. Punctuation was at times inconsistent but overall the experience was good. Speed of getting the jobs back to me was excellent.

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Nick
GB

The Best Transcription Value for Price Having looked through several competing transcription services, Speechpad came in at the lowest price and of course, one often hears that and thinks 'but don't you get what you pay for?' Happily, the folks on the phone and over email at Speechpad were gracious and attentive, and their work came in punctually and consistently. It wasn't perfect, few things are - some transcriptions had typos and misunderstandings (different formatting of transcriptions from time to time) but when those are the worst things you can say about a service, you're in a good place. If you have an infinite amount of money, then you can probably find a service which does better work for far more pay. But I would recommend Speechpad to any projects on tight budgets seeking transcription services - theirs is the best value for the price, and I expect to return to them in the future.

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Halle Griffee
GB

Speechpad makes it look easy I'm continually happy with Speechpad - be it their customer service or the actual transcription. Their process is very fast and clear, and it provides me with what I need at a great price. Any time I have a question I get an immediate response, as if a person is standing by waiting for me to ask. I will continue to use them for as long as my clients need transcriptions.

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Terry A. Kupers, M.D., M.S.P.
GB

Terrific work Terrific work! Staff helped me decide how I want to do the transcription, and then did the work accurately and quickly to meet my deadline. Everyone at Speechpad is very professional and competent. It's a pleasure to work with Speechpad and the work they do is truly excellent. Terry A. Kupers, M.D., M.S.P.

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Ryan SP
GB

Great service, Under promise and over achieve is a great way to run a business. Whenever I've paid for the 24 hour service, the job is completed really fast. However, if I request a 72 hour service, I'll track the job and see it's perhaps 3/4 done by 24 hours but then takes almost the full 3 days for completion. I find that a little disappointing. Otherwise, quality of deliverable is outstanding, with very high accuracy.

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