Victoria Koepnick
GBSpeechpad is so easy to use Speechpad is so easy to use, has exceptional turn-around times, at an outstanding price. They even get the acronyms for my industry correct saving me the time and hassle of going through the transcript. Highly recommend them and so glad a former colleague shared them with me!
AC
AURarely hit the 24 hour turn around… Rarely hit the 24 hour turn around times, blamed thick accents (ie, Australian). One tough one that just seemed to bounce around their pool was the straw that broke the back, yet was done with half a day by another supplier.
James
CAFast, accurate, and reliable transcriptions I recently found myself in a project that required transcription services with tight turnaround times. Local transcription services were quoting me high prices an two-week turnarounds. Speechpad made the whole process easy and efficient, sending me transcripts within less than 48 hours. I will not hesitate to use the service in the future.
Ryan SP
GBGreat service, Under promise and over achieve is a great way to run a business. Whenever I've paid for the 24 hour service, the job is completed really fast. However, if I request a 72 hour service, I'll track the job and see it's perhaps 3/4 done by 24 hours but then takes almost the full 3 days for completion. I find that a little disappointing. Otherwise, quality of deliverable is outstanding, with very high accuracy.
Snr Account Manager at a digital agency in London
GBUnbelievably good service - fast and flexible We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.