Excellent service I needed captions for 4 x 5min videos - speechpad turned it around in record time, almost perfectly. There were a couple of very minor amends required, and speechpad corrected them within hours. I couldn't recommend this service enough!

Great service, Under promise and over achieve is a great way to run a business. Whenever I've paid for the 24 hour service, the job is completed really fast. However, if I request a 72 hour service, I'll track the job and see it's perhaps 3/4 done by 24 hours but then takes almost the full 3 days for completion. I find that a little disappointing. Otherwise, quality of deliverable is outstanding, with very high accuracy.

My experience with Speechpad has been … My experience with Speechpad has been that they do a great job, even when the person has a slight accent and the subject matter is challenging and has a lot of words specific to a scientific discipline like biology. This last part surprised me! I really thought I'd have to do a lot of corrections, but that wasn't further from the truth. A dense discussion of human biology, replete with molecular pathways, came out with almost no omissions. I'm very pleased with their results and would recommend them to anyone.

The Best Transcription Value for Price Having looked through several competing transcription services, Speechpad came in at the lowest price and of course, one often hears that and thinks 'but don't you get what you pay for?' Happily, the folks on the phone and over email at Speechpad were gracious and attentive, and their work came in punctually and consistently. It wasn't perfect, few things are - some transcriptions had typos and misunderstandings (different formatting of transcriptions from time to time) but when those are the worst things you can say about a service, you're in a good place. If you have an infinite amount of money, then you can probably find a service which does better work for far more pay. But I would recommend Speechpad to any projects on tight budgets seeking transcription services - theirs is the best value for the price, and I expect to return to them in the future.

I am satisfied with the results I have been asked SpeechPad to transcript some files with quite difficult subjects. I am not 100% satisfied from the srt files, since they are not taking under consideration the subject of the speech and/or the pauses of the speaker. For example the speaker says something, pause for a minute maybe and then he changes the subject... but this is in one sentence in the srt file.... I have spent quite of time to update the srt files in a more proper narration before I upload them to the video. Also, I made the payments through bank transfers and afterwards I spent a lot of time and sent many emails trying to have the invoices marked as paid. Apart from that, there were some mistakes in the translation, some minor, some very understandable as there were references on foreign names etc, but some also were resulting in sentences that had a complete wrong gramar or had no meaning at all. Despite of all of the above, in general I am satisfied with the results of our cooperation in the meaning that they did a work that would take many weeks of my time to do it myself.