Speechpad

550 Oak Street, 94043, Mountain View, United States
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4.45
Based on 20 Reviews

5

60.00%

4

35.00%

3

0.00%

2

0.00%

1

5.00%
About Speechpad

Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.

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Alexandra
GR

I am satisfied with the results I have been asked SpeechPad to transcript some files with quite difficult subjects. I am not 100% satisfied from the srt files, since they are not taking under consideration the subject of the speech and/or the pauses of the speaker. For example the speaker says something, pause for a minute maybe and then he changes the subject... but this is in one sentence in the srt file.... I have spent quite of time to update the srt files in a more proper narration before I upload them to the video. Also, I made the payments through bank transfers and afterwards I spent a lot of time and sent many emails trying to have the invoices marked as paid. Apart from that, there were some mistakes in the translation, some minor, some very understandable as there were references on foreign names etc, but some also were resulting in sentences that had a complete wrong gramar or had no meaning at all. Despite of all of the above, in general I am satisfied with the results of our cooperation in the meaning that they did a work that would take many weeks of my time to do it myself.

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Joseph N
GB

Affordable prices, fast and superior service like no other! I have used other transcription service providers a few years ago but when I found Speechpad, I haven't used any other since. The prices are just right, the service is incredibly fast, and the scripts are accurate and excellent in quality. You guys are the "household name" in our business when it comes to transcriptions. Keep it up!

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Terry A. Kupers, M.D., M.S.P.
GB

Terrific work Terrific work! Staff helped me decide how I want to do the transcription, and then did the work accurately and quickly to meet my deadline. Everyone at Speechpad is very professional and competent. It's a pleasure to work with Speechpad and the work they do is truly excellent. Terry A. Kupers, M.D., M.S.P.

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Brett Bowden
AU

Generally very good transcription Most jobs were of acceptable standard and I understand the difficulty of transcribing from not so perfect recordings with the added difficulty of technical terms and the Australian accent. Punctuation was at times inconsistent but overall the experience was good. Speed of getting the jobs back to me was excellent.

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James
CA

Fast, accurate, and reliable transcriptions I recently found myself in a project that required transcription services with tight turnaround times. Local transcription services were quoting me high prices an two-week turnarounds. Speechpad made the whole process easy and efficient, sending me transcripts within less than 48 hours. I will not hesitate to use the service in the future.

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