Norma Safford Vela
GBWestHost tech support is great WestHost tech support is ALWAYS saving me. They are knowledgeable, fast, friendly, and they get the problem solved quickly while teaching me a little something more each time when I have questions. Oh, I left out patient! Because I'm only moderately tech savvy, they are able to answer my questions at my level of understanding. Great support is why I stick with WestHost.
Claudia Hutchison
GBWe have been out of businsss for four… We have been out of businsss for four days due to this migration. All support from Westhost is nil. We submitted tickets and they get closed. What's going on? If you are going out of business, please let us know so we can move on instead of losing the business we have due to Westhost not doing their job or informing us of how to fix this. Why do I keep getting kicked out of support chat when I become number one? Just answers, please.
Archie Miller
GBJannique Campbell is priceless Jannique Campbell is priceless! Patient, Personable, and very professional. In a very short time she resolved a long time problem I was having. And, she is a Campbell on top of everything. One of my hero's is the 19th century theologian, Alexander Campbell. She has to be related to that remarkable man.
Nelson
GBAmit was able to offer me solutions to… Amit was able to offer me solutions to my problems that got me and my business back up and working. He offered a very detailed reasoning of how my email was set up to better help me understand why I was having the problem I was having. It's the first time someone has been able to advise me properly of the issue ever since the Chi system was setup. Thank you very much Amit!
CatChic
GBWesthost is a nightmare Westhost sends an email saying, "congratulations, your website migration is complete and was successful." Not until several screenloads below does the email say that you must take action within just 7 days or they will take down your website and delete your emails. No forewarning. No urgent reminders. No subject line warning. Furthermore, it says that you must update your DNS records but not exactly what changes to make. The email migration itself causes problems, with email readers on windows, Android, and Apple not correctly reflecting folders and their contents. In short, a nightmare. Yet you cannot get though to costumer support by chat, phone, or email, which is undoubtedly flooded from the mess they have created for their customers. At the same time, hosting prices are rising. In short, time for a new host. Suggestions?