Super support from Daniel N worked with Daniel N. today to do a domain transfer. I've never done one before and he made it simple and easy for a geriatric site manager to understand and implement. Super support. Very responsive and helpful.

WestHost tech support is great WestHost tech support is ALWAYS saving me. They are knowledgeable, fast, friendly, and they get the problem solved quickly while teaching me a little something more each time when I have questions. Oh, I left out patient! Because I'm only moderately tech savvy, they are able to answer my questions at my level of understanding. Great support is why I stick with WestHost.

Daniel N was so helpful Daniel N was so helpful. He stayed with me for two hours (!) while I worked with my site hosting company to resolve several serious errors on my website. He knew what he was doing, even when my web hosting company did not, and was very patient and supportive to resolve things that were well above my 'tech grade'. The feeling when you read the words "Everything fixed now" is such a relief. Many thanks!

Love the folks at WestHost Love the folks at WestHost. They have been by and far the BEST website support folks I have had the pleasure to work with. I AM NOT a proficient web or web host technology guru, but I have a basic knowlege and interest. I volunteer time managing a few websites for a few NFP organizations I serve and - WESTHOST STAFF constantly make me look WAY more capable than I am. While I'd LIKE to take the credit, I make sure to point out it's the AMAZING support we get from our website HOSTING company WESTHOST. Truth be told, I do NOT want ANY of those NFP's looking elsewhere for hosting services. (THAT would be crazy)!!!!!!

I recently purchased hosting services… I recently purchased hosting services from WestHost to ensure my website stays live. However, my website has been down, causing significant disruption to my business. Despite trying to contact them via phone, I found no customer support available. Their chat support was unresponsive, and the email support was inadequate. As a result, my business suffered due to their lack of reliable service. Beware if you're considering dealing with these guys – they cannot be trusted to keep your website online.