Cecil Williams
GBAfter 20+ years with Westhost After 20+ years with Westhost, I am currently locked out of all access to my domain and email, due to Westhost doing a migration of my email that forced a password reset. I'm supposed to log in to my control panel to change the email password, BUT that requires me to enter a 2FA code that is delivered by, you guessed it my email! My inaccessible email! Westhost has no available phone or website support for anyone who can't log in to their account! Edit* April 14th, 4 days later and I am still locked out of my email and Westhost control panel. Westhost support contacted me once asking for photo ID, which I sent, but no reply or action from them since then. Edit* April 16th - I was able to regain access to my email and domain accout today, after being locked out for a week due to incompetence by Westhost's email migration team. I'm raising my 1-star review to a 2-star, but that's it.
Katherine Robertson-Pilling
GBDaniel N was so helpful Daniel N was so helpful. He stayed with me for two hours (!) while I worked with my site hosting company to resolve several serious errors on my website. He knew what he was doing, even when my web hosting company did not, and was very patient and supportive to resolve things that were well above my 'tech grade'. The feeling when you read the words "Everything fixed now" is such a relief. Many thanks!
Claudia Owen
GBOnly Samson could help After months, and I mean months, of trying to get my domain to get and send emails, finally Samson was the only technician that could help me. I truly was about to go to GoDaddy because no one knew what they were doing. Samson knew right away. I wish I had got him as a tech months ago. An email should be sent out to everyone telling them how to fix someone that is having a problem like I was.
J d elliott
GBSuper support from Daniel N worked with Daniel N. today to do a domain transfer. I've never done one before and he made it simple and easy for a geriatric site manager to understand and implement. Super support. Very responsive and helpful.
George Jarosik
GBDatabase Cannot Connect Error Our website was getting a Database Cannot Connect error. Daniel N was very friendly, researched the issue, kept me in the loop, and resolved the problem. I want to commend Daniel N's services. Toastmasters/District 39 has been with WestHost for many years and you have provided stellar services. Thank you.