It's now been a week and no resolution… It's now been a week and no resolution from Westhost. My email servers still dont work and its costing me business. Received a few unhelpful emails, nothing to address the problems. They said they have too many service tickets so they cant call to help me, but if I email my exact issues they will help. I sent multiple emails to the address the auto responder sent to me here, but no response. I did receive an email telling me that I had opened too many service tickets and I'm not being helpful?!? but in that email didnt address the issues or try to help. What a useless company . They take your money, cause problems and then hide! beware and stay away from Westhost!!

Only Samson could help After months, and I mean months, of trying to get my domain to get and send emails, finally Samson was the only technician that could help me. I truly was about to go to GoDaddy because no one knew what they were doing. Samson knew right away. I wish I had got him as a tech months ago. An email should be sent out to everyone telling them how to fix someone that is having a problem like I was.

Did a really stupid thing Did a really stupid thing. While cleaning up some really old email accounts, I deleted a very active email account. Support was able to restore it! Only one possible improvement -- I don't mind waiting my turn for support, but it's near impossible to NOT do anything else. It would be really helpful if you could find a way ring a bell or flash the text window when the tech is finally available.

Super support from Daniel N worked with Daniel N. today to do a domain transfer. I've never done one before and he made it simple and easy for a geriatric site manager to understand and implement. Super support. Very responsive and helpful.

Database Cannot Connect Error Our website was getting a Database Cannot Connect error. Daniel N was very friendly, researched the issue, kept me in the loop, and resolved the problem. I want to commend Daniel N's services. Toastmasters/District 39 has been with WestHost for many years and you have provided stellar services. Thank you.