I made some mistakes and Tech support saved me I tried to do something I really know what I was doing. I reached out to technical support, they fixed my problem and then broke something else. They kept in constant contact with me while everything was resolved. This is not the first time they have helped me fix problems due to my own incompentance.

I recently purchased hosting services… I recently purchased hosting services from WestHost to ensure my website stays live. However, my website has been down, causing significant disruption to my business. Despite trying to contact them via phone, I found no customer support available. Their chat support was unresponsive, and the email support was inadequate. As a result, my business suffered due to their lack of reliable service. Beware if you're considering dealing with these guys – they cannot be trusted to keep your website online.

WestHost tech support is great WestHost tech support is ALWAYS saving me. They are knowledgeable, fast, friendly, and they get the problem solved quickly while teaching me a little something more each time when I have questions. Oh, I left out patient! Because I'm only moderately tech savvy, they are able to answer my questions at my level of understanding. Great support is why I stick with WestHost.

Love the folks at WestHost Love the folks at WestHost. They have been by and far the BEST website support folks I have had the pleasure to work with. I AM NOT a proficient web or web host technology guru, but I have a basic knowlege and interest. I volunteer time managing a few websites for a few NFP organizations I serve and - WESTHOST STAFF constantly make me look WAY more capable than I am. While I'd LIKE to take the credit, I make sure to point out it's the AMAZING support we get from our website HOSTING company WESTHOST. Truth be told, I do NOT want ANY of those NFP's looking elsewhere for hosting services. (THAT would be crazy)!!!!!!

I was having trouble and needed support I called WestHost support with a technical and billing question. John Q was able to answer both. He suggested I change my plan to one that was 66% cheeper with greater flexibility. He spent quite a lot of time with me and never did I feel rushed. He was patient, polite, spoke clearly and to the point. I hung up feeling that I accomplished more than I had planned.