I was having trouble and needed support I called WestHost support with a technical and billing question. John Q was able to answer both. He suggested I change my plan to one that was 66% cheeper with greater flexibility. He spent quite a lot of time with me and never did I feel rushed. He was patient, polite, spoke clearly and to the point. I hung up feeling that I accomplished more than I had planned.

Jannique Campbell is priceless Jannique Campbell is priceless! Patient, Personable, and very professional. In a very short time she resolved a long time problem I was having. And, she is a Campbell on top of everything. One of my hero's is the 19th century theologian, Alexander Campbell. She has to be related to that remarkable man.

Daniel N was so helpful Daniel N was so helpful. He stayed with me for two hours (!) while I worked with my site hosting company to resolve several serious errors on my website. He knew what he was doing, even when my web hosting company did not, and was very patient and supportive to resolve things that were well above my 'tech grade'. The feeling when you read the words "Everything fixed now" is such a relief. Many thanks!

Only Samson could help After months, and I mean months, of trying to get my domain to get and send emails, finally Samson was the only technician that could help me. I truly was about to go to GoDaddy because no one knew what they were doing. Samson knew right away. I wish I had got him as a tech months ago. An email should be sent out to everyone telling them how to fix someone that is having a problem like I was.

I recently purchased hosting services… I recently purchased hosting services from WestHost to ensure my website stays live. However, my website has been down, causing significant disruption to my business. Despite trying to contact them via phone, I found no customer support available. Their chat support was unresponsive, and the email support was inadequate. As a result, my business suffered due to their lack of reliable service. Beware if you're considering dealing with these guys – they cannot be trusted to keep your website online.