After 20+ years with Westhost After 20+ years with Westhost, I am currently locked out of all access to my domain and email, due to Westhost doing a migration of my email that forced a password reset. I'm supposed to log in to my control panel to change the email password, BUT that requires me to enter a 2FA code that is delivered by, you guessed it my email! My inaccessible email! Westhost has no available phone or website support for anyone who can't log in to their account! Edit* April 14th, 4 days later and I am still locked out of my email and Westhost control panel. Westhost support contacted me once asking for photo ID, which I sent, but no reply or action from them since then. Edit* April 16th - I was able to regain access to my email and domain accout today, after being locked out for a week due to incompetence by Westhost's email migration team. I'm raising my 1-star review to a 2-star, but that's it.

I recently purchased hosting services… I recently purchased hosting services from WestHost to ensure my website stays live. However, my website has been down, causing significant disruption to my business. Despite trying to contact them via phone, I found no customer support available. Their chat support was unresponsive, and the email support was inadequate. As a result, my business suffered due to their lack of reliable service. Beware if you're considering dealing with these guys – they cannot be trusted to keep your website online.

Westhost is a nightmare Westhost sends an email saying, "congratulations, your website migration is complete and was successful." Not until several screenloads below does the email say that you must take action within just 7 days or they will take down your website and delete your emails. No forewarning. No urgent reminders. No subject line warning. Furthermore, it says that you must update your DNS records but not exactly what changes to make. The email migration itself causes problems, with email readers on windows, Android, and Apple not correctly reflecting folders and their contents. In short, a nightmare. Yet you cannot get though to costumer support by chat, phone, or email, which is undoubtedly flooded from the mess they have created for their customers. At the same time, hosting prices are rising. In short, time for a new host. Suggestions?

Scott L Scott L. was extremely helpful to assist me with switching back and forth between PHP 7.4 and 8.0 to identify issues we were having with a WP theme. We were able to expose issues with the theme to confirm our assumptions it is time to migrate to a new WP theme that is more compatible and supported by developers for PHP 8.0. Scott was patient, willing, and articulate and providing easy clear support.

It's now been a week and no resolution… It's now been a week and no resolution from Westhost. My email servers still dont work and its costing me business. Received a few unhelpful emails, nothing to address the problems. They said they have too many service tickets so they cant call to help me, but if I email my exact issues they will help. I sent multiple emails to the address the auto responder sent to me here, but no response. I did receive an email telling me that I had opened too many service tickets and I'm not being helpful?!? but in that email didnt address the issues or try to help. What a useless company . They take your money, cause problems and then hide! beware and stay away from Westhost!!