Service Improved In the last 8 months or so, I've frequently relied on Westhost's customer service, having been a customer for over a decade. The improvement in service quality is evident and commendable. I'm content with my chosen package and its cost, feeling assured of value. A recent incident where my server was mistakenly closed reminded me of a past issue when backups were a concern. However, this time, Westhost promptly reopened my server and resumed email service within 5 minutes, showcasing their enhanced efficiency and reliability.

Daniel N was so helpful Daniel N was so helpful. He stayed with me for two hours (!) while I worked with my site hosting company to resolve several serious errors on my website. He knew what he was doing, even when my web hosting company did not, and was very patient and supportive to resolve things that were well above my 'tech grade'. The feeling when you read the words "Everything fixed now" is such a relief. Many thanks!

Database Cannot Connect Error Our website was getting a Database Cannot Connect error. Daniel N was very friendly, researched the issue, kept me in the loop, and resolved the problem. I want to commend Daniel N's services. Toastmasters/District 39 has been with WestHost for many years and you have provided stellar services. Thank you.

Wordpress Admin login issus. Michael was very helpful with my Wordpress Admin login issue. My site had an error issue. Quickly checked on my site to see what the problem was & decided it needed to be looked at by a senior tech. He opened a ticket to continue helping me with my website issues. Very much appreciated.

WestHost tech support is great WestHost tech support is ALWAYS saving me. They are knowledgeable, fast, friendly, and they get the problem solved quickly while teaching me a little something more each time when I have questions. Oh, I left out patient! Because I'm only moderately tech savvy, they are able to answer my questions at my level of understanding. Great support is why I stick with WestHost.