I recently purchased hosting services… I recently purchased hosting services from WestHost to ensure my website stays live. However, my website has been down, causing significant disruption to my business. Despite trying to contact them via phone, I found no customer support available. Their chat support was unresponsive, and the email support was inadequate. As a result, my business suffered due to their lack of reliable service. Beware if you're considering dealing with these guys – they cannot be trusted to keep your website online.

Jannique Campbell is priceless Jannique Campbell is priceless! Patient, Personable, and very professional. In a very short time she resolved a long time problem I was having. And, she is a Campbell on top of everything. One of my hero's is the 19th century theologian, Alexander Campbell. She has to be related to that remarkable man.

Did a really stupid thing Did a really stupid thing. While cleaning up some really old email accounts, I deleted a very active email account. Support was able to restore it! Only one possible improvement -- I don't mind waiting my turn for support, but it's near impossible to NOT do anything else. It would be really helpful if you could find a way ring a bell or flash the text window when the tech is finally available.

Amit was able to offer me solutions to… Amit was able to offer me solutions to my problems that got me and my business back up and working. He offered a very detailed reasoning of how my email was set up to better help me understand why I was having the problem I was having. It's the first time someone has been able to advise me properly of the issue ever since the Chi system was setup. Thank you very much Amit!

WestHost tech support is great WestHost tech support is ALWAYS saving me. They are knowledgeable, fast, friendly, and they get the problem solved quickly while teaching me a little something more each time when I have questions. Oh, I left out patient! Because I'm only moderately tech savvy, they are able to answer my questions at my level of understanding. Great support is why I stick with WestHost.