We have been out of businsss for four… We have been out of businsss for four days due to this migration. All support from Westhost is nil. We submitted tickets and they get closed. What's going on? If you are going out of business, please let us know so we can move on instead of losing the business we have due to Westhost not doing their job or informing us of how to fix this. Why do I keep getting kicked out of support chat when I become number one? Just answers, please.

Wordpress Admin login issus. Michael was very helpful with my Wordpress Admin login issue. My site had an error issue. Quickly checked on my site to see what the problem was & decided it needed to be looked at by a senior tech. He opened a ticket to continue helping me with my website issues. Very much appreciated.

Westhost is a nightmare Westhost sends an email saying, "congratulations, your website migration is complete and was successful." Not until several screenloads below does the email say that you must take action within just 7 days or they will take down your website and delete your emails. No forewarning. No urgent reminders. No subject line warning. Furthermore, it says that you must update your DNS records but not exactly what changes to make. The email migration itself causes problems, with email readers on windows, Android, and Apple not correctly reflecting folders and their contents. In short, a nightmare. Yet you cannot get though to costumer support by chat, phone, or email, which is undoubtedly flooded from the mess they have created for their customers. At the same time, hosting prices are rising. In short, time for a new host. Suggestions?

Service Improved In the last 8 months or so, I've frequently relied on Westhost's customer service, having been a customer for over a decade. The improvement in service quality is evident and commendable. I'm content with my chosen package and its cost, feeling assured of value. A recent incident where my server was mistakenly closed reminded me of a past issue when backups were a concern. However, this time, Westhost promptly reopened my server and resumed email service within 5 minutes, showcasing their enhanced efficiency and reliability.

Only Samson could help After months, and I mean months, of trying to get my domain to get and send emails, finally Samson was the only technician that could help me. I truly was about to go to GoDaddy because no one knew what they were doing. Samson knew right away. I wish I had got him as a tech months ago. An email should be sent out to everyone telling them how to fix someone that is having a problem like I was.