We have been out of businsss for four… We have been out of businsss for four days due to this migration. All support from Westhost is nil. We submitted tickets and they get closed. What's going on? If you are going out of business, please let us know so we can move on instead of losing the business we have due to Westhost not doing their job or informing us of how to fix this. Why do I keep getting kicked out of support chat when I become number one? Just answers, please.

Database Cannot Connect Error Our website was getting a Database Cannot Connect error. Daniel N was very friendly, researched the issue, kept me in the loop, and resolved the problem. I want to commend Daniel N's services. Toastmasters/District 39 has been with WestHost for many years and you have provided stellar services. Thank you.

Wordpress Admin login issus. Michael was very helpful with my Wordpress Admin login issue. My site had an error issue. Quickly checked on my site to see what the problem was & decided it needed to be looked at by a senior tech. He opened a ticket to continue helping me with my website issues. Very much appreciated.

I was having trouble and needed support I called WestHost support with a technical and billing question. John Q was able to answer both. He suggested I change my plan to one that was 66% cheeper with greater flexibility. He spent quite a lot of time with me and never did I feel rushed. He was patient, polite, spoke clearly and to the point. I hung up feeling that I accomplished more than I had planned.

Service Improved In the last 8 months or so, I've frequently relied on Westhost's customer service, having been a customer for over a decade. The improvement in service quality is evident and commendable. I'm content with my chosen package and its cost, feeling assured of value. A recent incident where my server was mistakenly closed reminded me of a past issue when backups were a concern. However, this time, Westhost promptly reopened my server and resumed email service within 5 minutes, showcasing their enhanced efficiency and reliability.