Superb Custom Service: I emailed in Sunday which I of course… I emailed in Sunday which I of course; knew the company would be closed. I received an acknowledgement early Monday morning and within 30 minutes I had a response from shipping that the adapter was being shipped. Now that’s service, great Customer Service. Thank you.

Shipping was fast Shipping was fast. Product received in great condition. Thank you!

Great exchange policy I purchased this Costco online in December, once received it only worked once and then malfunctioned. Contacted Silk’n and they sent out a replacement which so far is functioning. I have no comments yet on how good it works at stopping hair growth.

When I called Silk'n to find out what… When I called Silk'n to find out what to do with my toothbrush because it was not working I spoke to a lady that at first seemed a little skeptical but after I gave her all my information she was very helpful and extremely nice. She took all my information and told me a new toothbrush would be sent out as soon as possible. I wish all returns of goods could and would be handled in the manner this one was. Thank you so much for all your help. Jan Gallagher

Amazing Customer Service and follow up Amazing Customer Service and follow up. Hinda, the lady who helped me has a natural ability to understand and feel what your customers are experiencing. She was able to meet my needs effectively. We have been communicating for over 2 months and I was always kept in the loop about the return of my product (slight defect) and when I would receive the new working item. Well done! I appreciate your great customer service and attention to detail. thank you! Lorraine