The person who helped was excellent The person who helped, solved the problem. The cause of the problem is what leaves me dissatisfied. It should not have happened. This is the second time I have had to contact BlueHost about something needing to be untangled that should not have gone wrong. First, was two-item authentication which left me unable to connect with my web page over 10 days. Second, was scrambling up two administrator's login identities.

Not All Heroes Wear Capes My site went down and I needed it fixed fast. The experience at the start was not much help, so I disconnected and attempted to follow instructions given. However, no luck on my part, so I reached out via chat support again and Sinchan was definitely a HUGE help with his patience and knowledge. Wish I had him from the start, but glad he was able to solve my issue quickly. Sinchan, you ROCK!

Was having a duplicate name server… Was having a duplicate name server issue - between old ISP and bluehost.com and Aishwarya got right to root of the problem and resolved it. No fuss, no muss. Very happy with the high quality of the tech support at bluenote.com.

Shweta B is a Superstar in customer… Shweta B is a Superstar in customer support as she immediately resolved a long pending issue which is taking years to solve. Bluehost should bring more and more of such superstars to host the websites peacefully. I recommend Bluehost to award her the perks as she is absolute performer.

I have used Bluehost for many years I have used Bluehost for many years. They coached me through creating my website. I think they are available 24/7 possibly, because they are always there when I call with a question. They keep the conversation clear and straightforward. I have enjoyed working with them. Melanie Roth