To call them 2nd rate is being too kind... Have been having a few problems that needed resolution. One specific problem was that my entire billing history was missing from within the self-service portal which meant I couldn't tell how much I would be billed in the next billing cycle (which happens once every 3-4 years). The support agent couldn't tell me either and indicated someone would get back to me. Well, noone did get back to me and next thing I knew, my card was charged $500+. Bluehost are just impossible to deal with and to call them "second rate" would be too kind.

Suhaila was super helpful Had an issue with an old account and auto-renewal. Suhaila was patient and inquisitive and helped me through a difficult situation. I really appreciated her friendliness and honesty throughout the whole ordeal. She turned a terrible day into a great one.

The blue host assistant Pavan Raj amazing The blue host assistant Pavan Raj was able to not only diagnose but fix the issue I was having. I am so lucky to have had Pavan assist me in fixing the issue I was having with elementor.

Shweta B is a Superstar in customer… Shweta B is a Superstar in customer support as she immediately resolved a long pending issue which is taking years to solve. Bluehost should bring more and more of such superstars to host the websites peacefully. I recommend Bluehost to award her the perks as she is absolute performer.

I have used Bluehost for many years I have used Bluehost for many years. They coached me through creating my website. I think they are available 24/7 possibly, because they are always there when I call with a question. They keep the conversation clear and straightforward. I have enjoyed working with them. Melanie Roth