I have used Bluehost for many years I have used Bluehost for many years. They coached me through creating my website. I think they are available 24/7 possibly, because they are always there when I call with a question. They keep the conversation clear and straightforward. I have enjoyed working with them. Melanie Roth

thanks to Vaishak,Pratheeksha and Akash I encountered a 403 error when trying to log in to my WordPress admin panel. After two attempts, the support team informed me that malware had infected my files, leading to the issue. I deleted all 116 infected files. Vaishak promptly resolved the issue, allowing me to log in without any data loss. However, shortly after, my website encountered a 404 error. Upon contacting support again, Pratheeksha and Akash assisted me in reinstalling my SSL, and the site was back live again.

Satvik Manjunath was thorough Satvik Manjunath was thorough, helpful, courteous, and quick! I was dealing with an email issue and he checked the mail record, and updated the DNS and TTL settings. He also noticed I was using an alternate email and gave me the SMTP settings to configure it. Satvik went well above and beyond the normal service I usually receive.

Better phone support than chat The chat support was quick to respond but could hardly solve the problem. It took many chats over fews days to understand why the website went down multiple times. They care more about receiving a 5 star rating after which the website goes down. Phone support were more willing to listen and explain and solve the problem after which things went better.

Suhaila was super helpful Had an issue with an old account and auto-renewal. Suhaila was patient and inquisitive and helped me through a difficult situation. I really appreciated her friendliness and honesty throughout the whole ordeal. She turned a terrible day into a great one.