Mattikan
BHthanks to Vaishak,Pratheeksha and Akash I encountered a 403 error when trying to log in to my WordPress admin panel. After two attempts, the support team informed me that malware had infected my files, leading to the issue. I deleted all 116 infected files. Vaishak promptly resolved the issue, allowing me to log in without any data loss. However, shortly after, my website encountered a 404 error. Upon contacting support again, Pratheeksha and Akash assisted me in reinstalling my SSL, and the site was back live again.
Paula
AUThe blue host assistant Pavan Raj amazing The blue host assistant Pavan Raj was able to not only diagnose but fix the issue I was having. I am so lucky to have had Pavan assist me in fixing the issue I was having with elementor.
Saketh R
INShweta B is a Superstar in customer… Shweta B is a Superstar in customer support as she immediately resolved a long pending issue which is taking years to solve. Bluehost should bring more and more of such superstars to host the websites peacefully. I recommend Bluehost to award her the perks as she is absolute performer.
Julie
CABetter phone support than chat The chat support was quick to respond but could hardly solve the problem. It took many chats over fews days to understand why the website went down multiple times. They care more about receiving a 5 star rating after which the website goes down. Phone support were more willing to listen and explain and solve the problem after which things went better.
Toni Evans
GBJay was very professional and helped me… Jay was very professional and helped me step by step. I really appreciated his input on how to get my new website launched. His website knowledge was very reassuring and let me know I had made a good decision to use Bluehost. Thanks Jay!!!