Shweta B is a Superstar in customer… Shweta B is a Superstar in customer support as she immediately resolved a long pending issue which is taking years to solve. Bluehost should bring more and more of such superstars to host the websites peacefully. I recommend Bluehost to award her the perks as she is absolute performer.

And was trying to figure if someone had… And was trying to figure if someone had hacked my site and I needed help changing my password and linking my new domain The attendant was helpful , knowledgeable and kept reassuring me that he will take care of everything which he did very quickly.

The blue host assistant Pavan Raj amazing The blue host assistant Pavan Raj was able to not only diagnose but fix the issue I was having. I am so lucky to have had Pavan assist me in fixing the issue I was having with elementor.

Worse tech support I have ever… Worse tech support I have ever experienced in 35 years in the business. 8 calls, 8 different diagnosis, 8 different solutions, all fails. Mohammad, Suheb, Varun, Satvik, Nidhi, Muhaimeen, a few others. All struggled to grasp the issue, then proposed solutions that were often non-sensical. And none of them worked.

To call them 2nd rate is being too kind... Have been having a few problems that needed resolution. One specific problem was that my entire billing history was missing from within the self-service portal which meant I couldn't tell how much I would be billed in the next billing cycle (which happens once every 3-4 years). The support agent couldn't tell me either and indicated someone would get back to me. Well, noone did get back to me and next thing I knew, my card was charged $500+. Bluehost are just impossible to deal with and to call them "second rate" would be too kind.