And was trying to figure if someone had… And was trying to figure if someone had hacked my site and I needed help changing my password and linking my new domain The attendant was helpful , knowledgeable and kept reassuring me that he will take care of everything which he did very quickly.

Jay was very professional and helped me… Jay was very professional and helped me step by step. I really appreciated his input on how to get my new website launched. His website knowledge was very reassuring and let me know I had made a good decision to use Bluehost. Thanks Jay!!!

To call them 2nd rate is being too kind... Have been having a few problems that needed resolution. One specific problem was that my entire billing history was missing from within the self-service portal which meant I couldn't tell how much I would be billed in the next billing cycle (which happens once every 3-4 years). The support agent couldn't tell me either and indicated someone would get back to me. Well, noone did get back to me and next thing I knew, my card was charged $500+. Bluehost are just impossible to deal with and to call them "second rate" would be too kind.

the most wonderful experience with Pratheeksha Absolutely! I had the most wonderful experience with Pratheeksha, and I just had to share my feedback! I was having a bit of trouble figuring out how to configure my Bluehost email, and let me tell you, I was feeling a bit lost in the tech jungle. But then, I got connected with this amazing agent who was an absolute gem! she was patient, kind, and so knowledgeable. she walked me through every step of the process with such clarity and ease. And the best part? she never once made me feel silly for asking what probably seemed like basic questions to her. So, a huge shoutout to your fantastic agent for turning what could have been a frustrating experience into a smooth and enjoyable one! She truly went above and beyond, and I couldn't be happier with the service I received. Keep up the great work!

John G John G. was not only patient but he was extraordinarily helpful and very knowledgeable regarding my need for security. He completely resolved my two-step authentication issue and took me through step-by-step, knowing completely what he was doing. Deeply grateful for Bluehost and their incredible customer service. -Leslie@ integrityintruth.com