Better phone support than chat The chat support was quick to respond but could hardly solve the problem. It took many chats over fews days to understand why the website went down multiple times. They care more about receiving a 5 star rating after which the website goes down. Phone support were more willing to listen and explain and solve the problem after which things went better.

John G John G. was not only patient but he was extraordinarily helpful and very knowledgeable regarding my need for security. He completely resolved my two-step authentication issue and took me through step-by-step, knowing completely what he was doing. Deeply grateful for Bluehost and their incredible customer service. -Leslie@ integrityintruth.com

Shweta B is a Superstar in customer… Shweta B is a Superstar in customer support as she immediately resolved a long pending issue which is taking years to solve. Bluehost should bring more and more of such superstars to host the websites peacefully. I recommend Bluehost to award her the perks as she is absolute performer.

Not All Heroes Wear Capes My site went down and I needed it fixed fast. The experience at the start was not much help, so I disconnected and attempted to follow instructions given. However, no luck on my part, so I reached out via chat support again and Sinchan was definitely a HUGE help with his patience and knowledge. Wish I had him from the start, but glad he was able to solve my issue quickly. Sinchan, you ROCK!

I have used Bluehost for many years I have used Bluehost for many years. They coached me through creating my website. I think they are available 24/7 possibly, because they are always there when I call with a question. They keep the conversation clear and straightforward. I have enjoyed working with them. Melanie Roth