Was having a duplicate name server… Was having a duplicate name server issue - between old ISP and bluehost.com and Aishwarya got right to root of the problem and resolved it. No fuss, no muss. Very happy with the high quality of the tech support at bluenote.com.

Available to addressing a mistake Bluehost have been very available to helping with a refund for a product I had been debted for by mistake. my only complain is it took two requests to get this sorted - the first had not been evaded eventually. also I think their mention of the autorenew date can be confusing.

the most wonderful experience with Pratheeksha Absolutely! I had the most wonderful experience with Pratheeksha, and I just had to share my feedback! I was having a bit of trouble figuring out how to configure my Bluehost email, and let me tell you, I was feeling a bit lost in the tech jungle. But then, I got connected with this amazing agent who was an absolute gem! she was patient, kind, and so knowledgeable. she walked me through every step of the process with such clarity and ease. And the best part? she never once made me feel silly for asking what probably seemed like basic questions to her. So, a huge shoutout to your fantastic agent for turning what could have been a frustrating experience into a smooth and enjoyable one! She truly went above and beyond, and I couldn't be happier with the service I received. Keep up the great work!

Better phone support than chat The chat support was quick to respond but could hardly solve the problem. It took many chats over fews days to understand why the website went down multiple times. They care more about receiving a 5 star rating after which the website goes down. Phone support were more willing to listen and explain and solve the problem after which things went better.

Suhaila was super helpful Had an issue with an old account and auto-renewal. Suhaila was patient and inquisitive and helped me through a difficult situation. I really appreciated her friendliness and honesty throughout the whole ordeal. She turned a terrible day into a great one.