I will subscribe to Carbonite as long as it’s available!! I love the idea that I don’t have to remember to backup everything all the time. Carbonite automatically backs up everything on both my computers at regular intervals and lets me know if it was unable to do so. I took this for granted until my computer failed. Having lost all my data once in the past, the backup on Carbonite was priceless!! I didn’t lose a thing: no pictures, no documents, nothing. Thanks, Carbonite! I will subscribe to you as long as you are available.

Don't sweat computer crash. Your stuff is safe. I've used Carbonite since they started after hearing about it on NPR. I've had a couple computers totally crash since them with my 30,000 digital photos on them. Each time, I just get a repair done or a new computer, Carbonite seemlessly puts everything back like it was. I really appreciate knowing that my digital memories are safe with Carbonite. Thanks!

If you want reviews I shouldn't need trustpilot acct Got message from Carbonite saying that my account hadn't backed up lately, so I logged on and updated Carbonite...in the process I had left a message on whatever they call their virtual assistant. Soon they checked what I had written and informed me the steps I should have taken before reinstalling software. I did that and it works fine. Would have been nice if the process were included in the download instructions. But all's well that ends well.

Moving from an old laptop to a new one… Moving from an old laptop to a new one without needing to have an IT person do it for me!. Hardest part is figuring out which downloaded software I needed. Other events made this a little more difficult but still a positive experience.

Best support ever. I just installed Carbonite 2.8.4 on my new Mac Studio, and had an installation problem as a result of some detritus migrated over from an older Mac. I called Carbonite support, was connected to "James", and had the best support experience I've ever had with an App provider in my 16 years as a Mac user. In 15 minutes, James not only fixed my Carbonite installation and got the backup going, but reviewed my situation and provided suggestions for all the backup preferences. He knew his way around a Mac better than anybody I've ever worked with.