Carbonite has requested a review Carbonite has requested a review with reminders many times. Recently they apologized for bugging me. That's the first time a company has done that and it made me feel a little ashamed in being neglectful. It also reminded me that feedback is really important to you. In terms of feedback I'm quite satisfied. I assume everything is going along fine because I get periodic reminders of the back ups and I just truck on along.

Thanks, Carbonite.. for giving me peace of mind! Carbonite did not let me down when my computer's hard drive crashed a few years back... I cannot imagine how I could have possibly continued running my business if all those thousands of files had been lost. It is SO worth the money to have the peace of mind to know everything is continuously backed up and will be restored in case there is another computer disaster sometime in the future.

If you want reviews I shouldn't need trustpilot acct Got message from Carbonite saying that my account hadn't backed up lately, so I logged on and updated Carbonite...in the process I had left a message on whatever they call their virtual assistant. Soon they checked what I had written and informed me the steps I should have taken before reinstalling software. I did that and it works fine. Would have been nice if the process were included in the download instructions. But all's well that ends well.

Overall pleased with the restoration process I was very pleased with how easy it was to be able to transfer my files over to my new computer, and it only took a day or two to complete the process. The only reason I am not giving this review five stars is that I found that files and photos that were saved inside multiple folders (a folder inside another folder) were not restored. Luckily my old computer was still active, or else those items would have been completely lost.

Great support from Level 2 at Carbonite Recently my husband purchased a new Laptop from Costco. Soon after setting it up and all the files were downloaded via Carbonite, the Laptop crashed completely. The machine had to be completely reconfigured. Fortunately all the files had been stored with Carbonite and everything was recovered. Excellent support from level 2 at Carbonite