Don't sweat computer crash. Your stuff is safe. I've used Carbonite since they started after hearing about it on NPR. I've had a couple computers totally crash since them with my 30,000 digital photos on them. Each time, I just get a repair done or a new computer, Carbonite seemlessly puts everything back like it was. I really appreciate knowing that my digital memories are safe with Carbonite. Thanks!

Great support from Level 2 at Carbonite Recently my husband purchased a new Laptop from Costco. Soon after setting it up and all the files were downloaded via Carbonite, the Laptop crashed completely. The machine had to be completely reconfigured. Fortunately all the files had been stored with Carbonite and everything was recovered. Excellent support from level 2 at Carbonite

New iMac Pro New iMac Pro. Best Buy transferred data/info(?). Everything didn’t seem right. Carbonite tech did a great job helping me through. Still think there are issues with data transfer. Best Buy sold me Webroot virus protection. It did not install. BB “geek” said new iMac Pro not yet “cleared” for Webroot, try in a few weeks. Carbonite tech said Carbonite recently acquired Webroot. I still can’t installWebroot. Any advice?

Secure with Carbonite… This is the second time that I provide information on my experience with Carbonite. As was stated earlier, it's a tremendous service, which leaves me feeling secure about the data on my computer should any event occur that would cause me to lose anything of value. So far, I haven't had a bad experience.

My "computer guy" recommended Carbonite… My "computer guy" recommended Carbonite when my last computer crashed. Very easy to buy, download and select files to backup. I appreciate the comfort of knowing my files and photos are safe should I ever "lose" my computer again. Backup is automatic and seamless. Very happy with this product.