Have an old computer that dies. Have an old computer that dies at the wrong moments. Just recently I overwhelmed the processor and crashed. All files involved were never touched due the Carbonite features. A big "Thank You" is forthcoming. Somehow you have built into Carbonite a feature to reconstruct what was working at the moment of a crash. Again, thanks!

I had to restore my files due to hard-drive replacement I had to restore my files due to needing a replacement hard-drive on my Dell desktop. Carbonite's instructions on line were very helpful. There were a few minor things that I didn't know about until after the restore but they seemed to resolve themselves! Carbonite's invaluable help when you lose all your data is well worth their very fair cost.

Customer service only available US… Customer service only available US hours don't recommend you buy if you are in Europe

Moving from an old laptop to a new one… Moving from an old laptop to a new one without needing to have an IT person do it for me!. Hardest part is figuring out which downloaded software I needed. Other events made this a little more difficult but still a positive experience.

Carbonite has to be the best back-up program out there!!! I am a customer for many years! Highly recommend! I have been using Carbonite back-up program for many years. EXTREMELY happy! It saved me many times over the years! When I lost documents on my computer, Carbonite to the rescue! Or when I needed to go to a previous version of a document if by mistake I saved a computer document, but had deleted info before re-saving. Carbonite again to the rescue! I know of someone who was fired by his job because he didn't back up documents & he had visited homes & documented info for the job, but his computer crashed & lost everything. He wished he had a great program like Carbonite! Very, very highly recommend!