Overall pleased with the restoration process I was very pleased with how easy it was to be able to transfer my files over to my new computer, and it only took a day or two to complete the process. The only reason I am not giving this review five stars is that I found that files and photos that were saved inside multiple folders (a folder inside another folder) were not restored. Luckily my old computer was still active, or else those items would have been completely lost.

Webroot SecureAnywhere? What is that all about? Webroot SecureAnywhere? I just want my computer backed up. There is no feedback that I can find to apprise me of backup status. Too difficult to use due to NO INCONTEXT FEEDBACK.

New iMac Pro New iMac Pro. Best Buy transferred data/info(?). Everything didn’t seem right. Carbonite tech did a great job helping me through. Still think there are issues with data transfer. Best Buy sold me Webroot virus protection. It did not install. BB “geek” said new iMac Pro not yet “cleared” for Webroot, try in a few weeks. Carbonite tech said Carbonite recently acquired Webroot. I still can’t installWebroot. Any advice?

Carbonite has requested a review Carbonite has requested a review with reminders many times. Recently they apologized for bugging me. That's the first time a company has done that and it made me feel a little ashamed in being neglectful. It also reminded me that feedback is really important to you. In terms of feedback I'm quite satisfied. I assume everything is going along fine because I get periodic reminders of the back ups and I just truck on along.

I had to restore my files due to hard-drive replacement I had to restore my files due to needing a replacement hard-drive on my Dell desktop. Carbonite's instructions on line were very helpful. There were a few minor things that I didn't know about until after the restore but they seemed to resolve themselves! Carbonite's invaluable help when you lose all your data is well worth their very fair cost.