GearLaunch

Salt Lake City, United States
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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About GearLaunch

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple.

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Ober Bower
GB

I ordered the "I am Ammosexual I ordered the "I am Ammosexual - I oil my guns with Liberal Tears" t-shirt and coffee cup. I got my cup quick but I contacted support inquiring about my t-shirt. They got back to me in less than 24 hours. As they asked, I waited a couple more days and did receive my shirt. They were on the ball. I would definitely order from them again.

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Christine Pihale-Daub
GB

A few weeks ago I bought 2 shirts and… A few weeks ago I bought 2 shirts and one of them got cut during shipping. I didn't put insurance on because I thought I didn't need it since the last times all went so smoothly. Well this time it didn't and it wasn't the seller's fault but USPS did the damage. I contacted the company to see if I could get another shirt and I was fully prepared to pay for it. Well, what a surprise I didn't have to pay a penny and the issue was resolve in less then 48 hours and that over the weekend. Now where does that ever happen!!! Even if you have been a costumer for quite sometime this just isn't the case. So thanks to Dana who was fast and right on the ball I got another shirt and it came quicker then predicted. I was totally blown away. This was such a great experience and hassle free. Thanks a million for such a pleasant experience.

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Thomas
GB

Scam site Ordered alumni hoodie and minutes later, fellow alumnus told me it's a scam and the seller was using the school logo without authorization. Emailed seller within an hour from time I placed an order and received reply saying order has been processed already and cannot cancel. Fast forward, it's been 5 weeks and shipment didn't arrive. Shipment tracking didn't update since 4 weeks ago. Emailed seller for status today and email bounced back. GearLaunch is hosting scam seller!

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Scott Mutch
GB

no Honor to stated order Placed an order and I paid to ship expidited . promised to deliver between 1/31/24 - 2/2/24. order was not shipped until 2/3/24 and it was shipped normal mail.- 1 day past the promised delivery date. they stated they could not refund my expidited fees even though they shipped past the promised delivery date. Very poor customer service and what I have read this is very common fromm this company. do not use them

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Ann-Katrin Hegart
SE

Alert and helpful service! We were disappointed in the color of some hoodies we’d ordered, well aware of the difficulty in giving a perfect shade of color in photos. We received a prompt and nice reply and everything was sorted out in a perfect manner. Attentive, helpful and quick.

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