Alert and helpful service! We were disappointed in the color of some hoodies we’d ordered, well aware of the difficulty in giving a perfect shade of color in photos. We received a prompt and nice reply and everything was sorted out in a perfect manner. Attentive, helpful and quick.

Ordered a great looking shirt Ordered a great looking shirt, but then had an issue with the package not being delivered and no shipping updates available. Contacted the company and they were right on it, verifying all the info, following up with me every step, and ultimately reprinting and reshaping the shirt which was as great as I had hoped. Fantastic customer service, and a really cool shirt!!

One star is too many GearLaunch is a site where copyright thieves dupe people into purchasing knock off clothing that may or may not actually get delivered with stolen logos. At least buy better quality knock offs on ebay.

Scam site Ordered alumni hoodie and minutes later, fellow alumnus told me it's a scam and the seller was using the school logo without authorization. Emailed seller within an hour from time I placed an order and received reply saying order has been processed already and cannot cancel. Fast forward, it's been 5 weeks and shipment didn't arrive. Shipment tracking didn't update since 4 weeks ago. Emailed seller for status today and email bounced back. GearLaunch is hosting scam seller!

As the saying goes, "It doesn't get any better than this". I've only been working with GearLaunch for a short period of time. And it hasn't made a bit of difference! Every contact with them be it text, email, phone call etc has been handled with the greatest of respect, helpfulness and an, "I WANT to help you" attitude. I can't give enough kudos to this company and their employees. Don Whittecar 296 Meadow Road Stevensville, Montana 59870