GearLaunch

Salt Lake City, United States
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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About GearLaunch

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple.

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Diane Therrien Smith
US

Going the extra mile.. I ordered two different Star Trek shirts in different colors. I received an email from the company that the shirts were no longer available in my selected colors, but that I could choose another color instead. Most companies would have just said the shirts I wanted were no longer in stock and would have cancelled my order. I was impressed that they took the time to offer me an alternative so that my order would still be processed. Great customer service!

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Tamela Meeks
US

My experience I am so grateful for this company, I have tried to buy a certain insignia for my son. Infantry but could not find any. I was so happy to find a company that respects veterans. I have purchased clothing, phone cases, and I am so pleased with every aspect of my purchases. The ordering is easy, fast shipping and packaging is wonderful.😊

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Doris
US

This Company Could Teach Customer Service This company's customer service is top-notch. I ordered the wrong product and had to cancel my order. I expected to struggle getting a refund, but the customer service promptly refunded without phone calls or difficulty of any type. I certainly wish other companies could learn from your customer service

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Erika
HU

Isaac (Customer Service Team) Hi Isaac (Customer Service Team) Thank you your professional work. I failed my order because I choosed wrong size T-shirt, but the support team was helpful and kind, and I got a chance to order another size T-shirt low price without send back items.

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Ann-Katrin Hegart
SE

Alert and helpful service! We were disappointed in the color of some hoodies we’d ordered, well aware of the difficulty in giving a perfect shade of color in photos. We received a prompt and nice reply and everything was sorted out in a perfect manner. Attentive, helpful and quick.

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