Going the extra mile.. I ordered two different Star Trek shirts in different colors. I received an email from the company that the shirts were no longer available in my selected colors, but that I could choose another color instead. Most companies would have just said the shirts I wanted were no longer in stock and would have cancelled my order. I was impressed that they took the time to offer me an alternative so that my order would still be processed. Great customer service!

Alert and helpful service! We were disappointed in the color of some hoodies we’d ordered, well aware of the difficulty in giving a perfect shade of color in photos. We received a prompt and nice reply and everything was sorted out in a perfect manner. Attentive, helpful and quick.

This Company Could Teach Customer Service This company's customer service is top-notch. I ordered the wrong product and had to cancel my order. I expected to struggle getting a refund, but the customer service promptly refunded without phone calls or difficulty of any type. I certainly wish other companies could learn from your customer service

One star is too many GearLaunch is a site where copyright thieves dupe people into purchasing knock off clothing that may or may not actually get delivered with stolen logos. At least buy better quality knock offs on ebay.

no Honor to stated order Placed an order and I paid to ship expidited . promised to deliver between 1/31/24 - 2/2/24. order was not shipped until 2/3/24 and it was shipped normal mail.- 1 day past the promised delivery date. they stated they could not refund my expidited fees even though they shipped past the promised delivery date. Very poor customer service and what I have read this is very common fromm this company. do not use them