Going the extra mile.. I ordered two different Star Trek shirts in different colors. I received an email from the company that the shirts were no longer available in my selected colors, but that I could choose another color instead. Most companies would have just said the shirts I wanted were no longer in stock and would have cancelled my order. I was impressed that they took the time to offer me an alternative so that my order would still be processed. Great customer service!

Ordered a great looking shirt Ordered a great looking shirt, but then had an issue with the package not being delivered and no shipping updates available. Contacted the company and they were right on it, verifying all the info, following up with me every step, and ultimately reprinting and reshaping the shirt which was as great as I had hoped. Fantastic customer service, and a really cool shirt!!

I saw these and wanted to help Robin and these folks I saw these Ts online and they did what they were supposed to, letting me know that a lady I admire has expanded her acting to doing music as well. Since music has been a big part of my life I had to have one. The artwork was good and not to Goddy...just right. However you have to keep in mind that colors really grab you when they are on a black background. I cannot wear black Ts in summer as I get too hot so I ordered mine in a light grey color. It just didn't grab me like the black background did. I though maybe they would use brighter ink on lighter backgrounds and maybe they will. My experience was positive as they took my advice when I explained that the colors washed out to me on a light background so they offered me another T free of charge and I can use my grey one for sleeping as it is comfortable. I let them choose the color and just told them to senfd a T that is light enough to be comfortable in hot weather yet dark enough to make the statement stand out on the T. They sent me the green T which is a good combination of light enough to be comfortable in all weather and yet the colors stand out much better than on the grey T. this company listens to their buyers and that is a great company. We compromised on the color and my artwork stands out much better now. They were not only easy to work with but genuinely cared about my happiness and satisfaction. I will do business with these people again and help any way I can as they are good people and well meaning!

Eclipse T-shirt order The was an error when I order my shirts. I inadvertently put the wrong size on my order. I emailed the company and had the error fixed. Everyone was great on the support team. Thank you for all you do to keep customers happy!

I destroyed my husband's fairly new tee… I destroyed my husband's fairly new tee shirt (Christmas gift) with bleach in a laundry oversight and was thrilled when the GearLaunch team responded to my request to duplicate the order in March. Both Fernanda and the GearLaunch team were super helpful in fulfilling my request. The product was beautifully made and held a lot of happy childhood memories of his birth place. The tee shirt was extra special because of the long sleeves, quality material and softness of the product. The size (L) was a perfect fit for him. I will use GearLaunch again for future purchases. Many thanks to Fernanda in Customer Support for her professionalism and kindness. I greatly appreciated her follow through.