Rajni Bhojani
GBGreat Service I've used Eva for a while now. I think I was one of their early users and have seen them improve and develop over the months. They are open to suggestions and listen to the feedback they get from their clients. I would highly recommend their services
Ana
GBGood customer service, but clumsy tool I feel like leaving my feedback as this may help others making a decision on going with these guys or not. The customer service is usually very attentive and responsive, however when it comes down to the tool itself, I didn't have a good experience. Also every time I raised an issue with them, they'd never come up with a detailed response in regards to your issue, they'd usually say: "oh, eva has done 1.000 pricing decisions", rather than "I can see that even though you've set the price to be X, it hasn't changed for reason Y". These are the issues I have faced, which they haven't provided a proper response or addressed: 1. Downloading or uploading the inventory file can take hours or sometimes even won't finish. I'm talking about 200kb files here, not huge ones 2. When the upload is successful, prices will take hours to get changed on amazon. So if you add up this issue with issue number 1, sometimes price may take 3-4 hours to change (if the upload works of course) 3. After logging into the eva account, the system will eventually log you off immediately.
Joyce Humphrey
GBAlex gave me a very easy to follow and… Alex gave me a very easy to follow and understand overview of the new menu of services at EVA. He sent me links on how to Remove aged inventory; how to update pricing via bulk .
Dakota York
GBEva is a great software but needs some… Eva is a great software but needs some fixing with the buttons. It's kind of annoying when trying to enter in numbers and I cannot click the box because it is not where the link is.
Amy Zulay
GBGreat PPC Service Easy to use software, accurate data. Evs runs my PPC too and when they started they were able to remove majority of the ineffective campaigns and look at the account holistically not just from campaign perspective. Highly recommended