Extremely happy that we found EVA Extremely happy that we found EVA, it has helped our business immensely and saved us a great deal of time and money. Wonderful service always from the team.

Its always been buggy but they were… Its always been buggy but they were slowly fixing stuff but now something appears to have changed with the live chat support for the worse. Now big issues remain unfixed for weeeks on end. Very disapointing as the idea is good.

Alex gave me a very easy to follow and… Alex gave me a very easy to follow and understand overview of the new menu of services at EVA. He sent me links on how to Remove aged inventory; how to update pricing via bulk‌ .

Outstanding In Every Way! Outstanding in every way! This is a very well run company with very good tools. Quality this high is not common, we are very pleased to be working with their team!

Good customer service, but clumsy tool I feel like leaving my feedback as this may help others making a decision on going with these guys or not. The customer service is usually very attentive and responsive, however when it comes down to the tool itself, I didn't have a good experience. Also every time I raised an issue with them, they'd never come up with a detailed response in regards to your issue, they'd usually say: "oh, eva has done 1.000 pricing decisions", rather than "I can see that even though you've set the price to be X, it hasn't changed for reason Y". These are the issues I have faced, which they haven't provided a proper response or addressed: 1. Downloading or uploading the inventory file can take hours or sometimes even won't finish. I'm talking about 200kb files here, not huge ones 2. When the upload is successful, prices will take hours to get changed on amazon. So if you add up this issue with issue number 1, sometimes price may take 3-4 hours to change (if the upload works of course) 3. After logging into the eva account, the system will eventually log you off immediately.