Above and beyond The team at Eva continues to not just offer the services listed on the website, but add more and more tools and data every month to help sellers run and grow their business.

Generally good Generally good. Beware of a few overinflated claims (although this is typical, certainly for repricers). Also I would say they are trying to expand quite aggressively in terms of offering a variety of services. It may be that this is diluting their focus a little. Definitely room for improvement, especially if they fixed some of the killer features. But on the whole I have been happy with the repricer side of things.

Extremely happy that we found EVA Extremely happy that we found EVA, it has helped our business immensely and saved us a great deal of time and money. Wonderful service always from the team.

Good customer service, but clumsy tool I feel like leaving my feedback as this may help others making a decision on going with these guys or not. The customer service is usually very attentive and responsive, however when it comes down to the tool itself, I didn't have a good experience. Also every time I raised an issue with them, they'd never come up with a detailed response in regards to your issue, they'd usually say: "oh, eva has done 1.000 pricing decisions", rather than "I can see that even though you've set the price to be X, it hasn't changed for reason Y". These are the issues I have faced, which they haven't provided a proper response or addressed: 1. Downloading or uploading the inventory file can take hours or sometimes even won't finish. I'm talking about 200kb files here, not huge ones 2. When the upload is successful, prices will take hours to get changed on amazon. So if you add up this issue with issue number 1, sometimes price may take 3-4 hours to change (if the upload works of course) 3. After logging into the eva account, the system will eventually log you off immediately.

Great Service I've used Eva for a while now. I think I was one of their early users and have seen them improve and develop over the months. They are open to suggestions and listen to the feedback they get from their clients. I would highly recommend their services