Responsive Tool, Intentional Service I am a new seller and quite overwhelmed. Evaʻs service professionals available and responsive. The chat and personal appointments are very helpful. After learning to set up repricer, I see that the tool is very responsive and effective in moving my products! I am very happy with results thus far and would recommend to fellow resellers.

They do not comply to GDPR Policies I have asked multiple times to have my account deleted, after the first time they apologised and said they will do it and I will not receive anything else from them. 3 months later, I still receive marketing emails from them.

Good customer service, but clumsy tool I feel like leaving my feedback as this may help others making a decision on going with these guys or not. The customer service is usually very attentive and responsive, however when it comes down to the tool itself, I didn't have a good experience. Also every time I raised an issue with them, they'd never come up with a detailed response in regards to your issue, they'd usually say: "oh, eva has done 1.000 pricing decisions", rather than "I can see that even though you've set the price to be X, it hasn't changed for reason Y". These are the issues I have faced, which they haven't provided a proper response or addressed: 1. Downloading or uploading the inventory file can take hours or sometimes even won't finish. I'm talking about 200kb files here, not huge ones 2. When the upload is successful, prices will take hours to get changed on amazon. So if you add up this issue with issue number 1, sometimes price may take 3-4 hours to change (if the upload works of course) 3. After logging into the eva account, the system will eventually log you off immediately.

Its always been buggy but they were… Its always been buggy but they were slowly fixing stuff but now something appears to have changed with the live chat support for the worse. Now big issues remain unfixed for weeeks on end. Very disapointing as the idea is good.

Above and beyond The team at Eva continues to not just offer the services listed on the website, but add more and more tools and data every month to help sellers run and grow their business.