Ronald Dupree
GBI love Eva because of the excellent… I love Eva because of the excellent customer service and quick response to any issues that may arise from time to time. The staff is always friendly and they truly make me feel comfortable with any questions that I have.
Ana
GBGood customer service, but clumsy tool I feel like leaving my feedback as this may help others making a decision on going with these guys or not. The customer service is usually very attentive and responsive, however when it comes down to the tool itself, I didn't have a good experience. Also every time I raised an issue with them, they'd never come up with a detailed response in regards to your issue, they'd usually say: "oh, eva has done 1.000 pricing decisions", rather than "I can see that even though you've set the price to be X, it hasn't changed for reason Y". These are the issues I have faced, which they haven't provided a proper response or addressed: 1. Downloading or uploading the inventory file can take hours or sometimes even won't finish. I'm talking about 200kb files here, not huge ones 2. When the upload is successful, prices will take hours to get changed on amazon. So if you add up this issue with issue number 1, sometimes price may take 3-4 hours to change (if the upload works of course) 3. After logging into the eva account, the system will eventually log you off immediately.
Pat Grady
GBOutstanding In Every Way! Outstanding in every way! This is a very well run company with very good tools. Quality this high is not common, we are very pleased to be working with their team!
Amy Zulay
GBGreat PPC Service Easy to use software, accurate data. Evs runs my PPC too and when they started they were able to remove majority of the ineffective campaigns and look at the account holistically not just from campaign perspective. Highly recommended
Local
JPEva is one of the best software company… Eva is one of the best software company I have came across in United States of America, they are good and awesome great,