The customer service is completely on… The customer service is completely on point. The order was taken and sent in a very timely manner in fact was received earlier than expected and in great condition. I am very pleased to do business with uglyducklindcolor.com The website is set up to quickly advise and help you make choices confidently, easily and accurately. Very excited to use these products

Perfect Blonde Bombshell Color I had tried for months to achieve the platinum blonde bombshell hair of my dreams, only to end up with damaged, rough lengths with crispy purple ends! Until I came across Ugly Duckling Color's offer of a free tube. I tried the intense pearl toner. My hair is now soft, silky and looks like-you guessed it-a pearl! After such outstanding success, I bought the bond protect shampoo and masque to care for my Jean Harlowesque locks, and I'm not disappointed. Thank you for making these amazing products! I'm on my third order, and I'm a customer for life! I tell everyone who asks about the products. Thank you!

I ordered products in hopes of… I ordered products in hopes of achieving the right color. No orange no yellow. That did not happen. I will take responsibility in my part of possibly doing something wrong. My main reason for 1 star is my order was missing a product. I have emailed over and over about this and have yet to get a response or my missing product. Very frustrating.

Absolutely love your products from the… Absolutely love Ugly Duckling products from the Toners to the purple shampoo and the Brillant Blondexx shampoo and mask are awesome. I am able to achieve the blonde that i want and since i been using the shampoo and mask my hair is back to being full and healthier.

The speed of delivery The speed of delivery And the courtesy and speed and ease of ordering