If I could give this company a zero I… If I could give this company a zero I would diffuser only worked for a little bit notified the company sent it back with their label now they’re saying they never got it so I’m out all that money because they will not send a new one because their product sucks , they don’t answer the phone and when they do they say hold on I’ll check then disconnect then can’t get thru …this item is not cheap and not to replace it….the broken one never even worked right from day one ( they say they never received the broken one so now I’m out all that money…. I have been told to contact better business bureau that will be my next step

If I could give zero I would If I could give zero I would. I've been waiting a month now for a product that actually works. After charging my device for 5 hours it never turned on. Sent it back the next day and I'm still waiting. If you call customer service they tell you to wait 14 more days for the warehouse to "inspect" the item. Complete scam. I'm just out the $100 I paid to them.

I have just received mine today🥰 I have just received mine today, I believe I have the newest version and it's so awesome, love it ❤️ so much better than the ones that use water 💧

Can't cancel- they refuse to stop charging!! I canceled this service October 2023 and the site clearly says I have no account, yet, I'm continually billed, monthly, 76.83. I've sent a chat, to ask that they please stop billing me. I've contacted my bank who refunded me, but I shouldn't have to do that. Today is April 6th 2024 and I checked my statement and was billed again. This is EXTREMELY aggravating. The product is great but this continuous billing after cancelation makes the business seem like a scam. I'm so disappointed on every level. Again great product but without stellar business practices, and effective cancelation measures, purchasing from them is not worth the headache. I hope they get better- fast!

This is a scam I bought a starter kit… This is a scam I bought a starter kit which was suppose to come with the diffuser and a scent and I also bought another scent to add too it, packaging came and only the diffuser was in the box with the extra scent I bought. Ok that made me mad then after just a week the diffuser has stop working nothing is coming out I’m pissed I didn’t read all the messed up reviews before buying. Please do not wish your money on this product.