Top Notch Company Very good communication and great customer care over all. Fast response times and helpful with any troubleshooting.

Can't cancel- they refuse to stop charging!! I canceled this service October 2023 and the site clearly says I have no account, yet, I'm continually billed, monthly, 76.83. I've sent a chat, to ask that they please stop billing me. I've contacted my bank who refunded me, but I shouldn't have to do that. Today is April 6th 2024 and I checked my statement and was billed again. This is EXTREMELY aggravating. The product is great but this continuous billing after cancelation makes the business seem like a scam. I'm so disappointed on every level. Again great product but without stellar business practices, and effective cancelation measures, purchasing from them is not worth the headache. I hope they get better- fast!

Great customer service Great customer service! Always ready to help. The scents are amazing. I will continue to order the products. I have the mini diffuser and it truly fills my home with the wonderful scents!

Horrible customer service Horrible customer service. Sent me a device that died within 3 days. Refuse to refund me because they only refund unopened items. Will only send a replacement after having my returned item for 2 to 4 weeks for 'inspecting'. Have found countless other clients that have the same experience and are still waiting for a replacement 1 month later.

This is a scam I bought a starter kit… This is a scam I bought a starter kit which was suppose to come with the diffuser and a scent and I also bought another scent to add too it, packaging came and only the diffuser was in the box with the extra scent I bought. Ok that made me mad then after just a week the diffuser has stop working nothing is coming out I’m pissed I didn’t read all the messed up reviews before buying. Please do not wish your money on this product.