Bought mini diffuser Bought mini diffuser, with starter scents & shipping came to $110. Unit arrived broken as others have mentioned. Initiated a return of said merchandise and have heard nothing. It apparently has to go to a warehouse for 14 days to be “inspected.” Now they have my $110 and my product…they don’t just ship a replacement. Horrible customer service. Closed on weekends so messaged through website…no one gets back to you. Called yesterday…lady from customer service had absolutely nothing to say. Asked to speak to supervisor…they said no supervisor will speak to you for 24 hrs. It’s been over 24 hours and no one called back. Total scam…waste of money! Next step filing dispute with credit card company.

If I could give zero I would If I could give zero I would. I've been waiting a month now for a product that actually works. After charging my device for 5 hours it never turned on. Sent it back the next day and I'm still waiting. If you call customer service they tell you to wait 14 more days for the warehouse to "inspect" the item. Complete scam. I'm just out the $100 I paid to them.

Great customer service Great customer service! Always ready to help. The scents are amazing. I will continue to order the products. I have the mini diffuser and it truly fills my home with the wonderful scents!

In love with my sentiment diffuser I have really enjoyed using my sentiment diffuser. The shipping was super fast! I love the way it makes my house smell. It brings me back to our family vacation.

Top Notch Company Very good communication and great customer care over all. Fast response times and helpful with any troubleshooting.