This was my first time ordering and the… This was my first time ordering and the scent I chose smelled fine but not on me. I was able to send the item back with no problem and it was processed quickly. So far I am very satisfied with the company.

Alt is the best. I have been ordering form alt since last September. I have over 9 fragrances they are my favorite. Customer service is also very helpful. Mike

BUYER BEWARE! BUYER BEWARE!! This company has shady business practices. I was excited to receive my first order until they charged me for a duplicate order that I never placed or received. There is no customer service to resolve this issue outside of email - this occurred in October and I've been getting the run around since. They stole $163.18 and will not refund my money or at the very least fulfill the order I've paid for.

The perfumes are horrible The perfumes are horrible. The one I received smelled like gasoline and burnt rubber. Nothing like it was supposed to. Customer service was even worse. Every emailed response was a pre-written one, no one is actually reading your email. In the email response they offered me a discount on a future purchase. I will NEVER purchase from them again. Waste of money. Save your money!!

First experience satisfaction Easy to use website for ordering. Free shipping within good timeframe. Purchased fragrance is inviting and soothing w/ longevity. Ordered a second fragrance to deliver later in the week. Still new but very happy with initial experience. The customer service is very quick and appreciative of their customers.