First experience satisfaction Easy to use website for ordering. Free shipping within good timeframe. Purchased fragrance is inviting and soothing w/ longevity. Ordered a second fragrance to deliver later in the week. Still new but very happy with initial experience. The customer service is very quick and appreciative of their customers.

ALT version of Acqua di Gio I ordered the ALT version of Acqua di Gio, I haven't smelled the original in quite a few years but I believe the ALT version to be a very close imitation. The cap came loose on the bottle and about 20% of it spilled out. I emailed ALT and they are sending out a new bottle. Great customer service!

Stop Badgering Me! I Have Requested You To Stop!! I was interested in the products and subscribed to the newsletter/text message option to obtain a discount code - but they continuously spam you in both media forms endlessly for weeks and weeks on end. I have unsubscribed to the emails but the text message will not work (replying ‘STOP’). I have emailed their customer service team and they confirmed it has stopped, until I got ANOTHER text again today. This is just ridiculous why do you have to badger people in order to get sales? Surely your products don’t speak for themselves. I feel like I’m being stalked by a crazy ex!! This has completely put me off from every purchasing from this brand. Go elsewhere.

Love, love, love 🥰 Love the scent! First time buyer. Super impressed with the same notes as the original! Had a few issues within transit. Customer service were amazing with their quick response via email and assistance with rectifying. I WILL definitely be purchasing again!

Alt is the best. I have been ordering form alt since last September. I have over 9 fragrances they are my favorite. Customer service is also very helpful. Mike