Giftly user
GBCOMPLETE SCAM ALT Fragrances is a COMPLETE SCAM! The bottle was delivered to me 1/2 full with the top of the bottle loosely screwed on. The package smelled of the horrible scent. I completed the refund/return form, received confirmation of the credit, returned the bottle and have been refused a credit of the $62. ALT Frangrance is a complete waste of your time and money. DO NOT do business with this company.
Michelle Norman
AULove, love, love š„° Love the scent! First time buyer. Super impressed with the same notes as the original! Had a few issues within transit. Customer service were amazing with their quick response via email and assistance with rectifying. I WILL definitely be purchasing again!
Kim
GBThis was my first time ordering and the⦠This was my first time ordering and the scent I chose smelled fine but not on me. I was able to send the item back with no problem and it was processed quickly. So far I am very satisfied with the company.
Vanessa Duran
GBThis is my second order from ALT and⦠This is my second order from ALT and there was a minor issue. The service I received to rectify the issue was fabulous! The email that I sent was replied to quickly. The customer service manager, Prajakta is great. I appreciate her care and understanding. The fragrances from ALT are amazing and super affordable! They have a customer for life!
Lauren Johnston
GBLoved it at first, then.... I ordered the Crystal, which is the Baccarat Rouge dupe which smelled amazing and I absolutely loved it. However after a few times wearing it, I developed a terrible rash on my forearms that lasted not days but WEEKS! When I reached out to the company, they took down my review and offered me 15% off a future order. Ummmm....why the he** would I order anything again from them? Thanks but no thanks. RIP OFF.