Harrell
GBFirst experience satisfaction Easy to use website for ordering. Free shipping within good timeframe. Purchased fragrance is inviting and soothing w/ longevity. Ordered a second fragrance to deliver later in the week. Still new but very happy with initial experience. The customer service is very quick and appreciative of their customers.
Chris Bajc
GBALT version of Acqua di Gio I ordered the ALT version of Acqua di Gio, I haven't smelled the original in quite a few years but I believe the ALT version to be a very close imitation. The cap came loose on the bottle and about 20% of it spilled out. I emailed ALT and they are sending out a new bottle. Great customer service!
Vanessa Duran
GBThis is my second order from ALT and… This is my second order from ALT and there was a minor issue. The service I received to rectify the issue was fabulous! The email that I sent was replied to quickly. The customer service manager, Prajakta is great. I appreciate her care and understanding. The fragrances from ALT are amazing and super affordable! They have a customer for life!
Nathan Corr
AUScam Would give 0 stars if I could Alt executive 26 smells like Mont Blanc Explorer in a cheap bottle. Lasts 15 mins on my skin, when ask friends/family on what they think they all say they can’t smell anything Have left a review on their website, clearly they only keep 5 star reviews which are probably people promoting the product anyway 😂 Have asked for my money back but no response surprise surprise
Tara
GBI have been ordering Thierry Mugler's… I have been ordering Thierry Mugler's Alien perfume for years, and the ALT Terrestrial is the BEST dupe of it that I have found!!! I did a blind smell test with my partner, and he actually thought the ALT scent was the Alien! Seriously, I can't tell the difference, and I am so happy that I can save hundreds of dollars now buying this alternative. Also, recently I ordered the ALT perfume and it came damaged, but when I reached out for assistance, they shipped me a new one free of charge. Great customer service! I would highly recommend this brand to anyone looking for high-end scents, for affordable prices!!