The BEST Company, from a licensed nail technician I had an issue with my recent purchase. After troubleshooting through email, they sent me a new replacement super quick! I love this company and the customer service. They will take care of you!!!

My drill messed up and started to not… My drill messed up and started to not work properly so I contacted customer service and within a couple days they msgd me back stating they mailed me a replacement! I had it within a week!!

Amazing Customer Service and Best Drill I’ve Used I had bought the Jade Plus Rechargeable Nail Drill in June 2023, it had started to short out and stop working while turned on. I knew it was the hand piece so I had reached out to Customer Service and they very quickly responded and sent out a new hand piece immediately! They made sure I had received the package and it even arrived in about a week with no issues. I’ve also purchased their drill bits and even after a year, their safety carbide bits have not dulled as much as Amazon brands have and still are a daily use for me! Definitely worth every penny and they will take care of anything you need! ( The drill is also probably one of the quietest drills i’ve used in the past 3 years, even my coworkers are amazed at how you can’t hear any buzzing)

MelodySusie Scarlet Nail Drill MelodySusie Scarlet Nail Drill My Scarlet has been such a terrific addition to my nail studio...it looks great, works incredibly well and is so reasonably priced.

Great customer service Great customer service, my drill just stop working due to battery issue, I contacted customer support and they got back to me promptly. They sent me a replacement in less than a week. I’m very pleased with their products, my favorite brand!